Generating bills, updating customer information and reviewing customer contracts can be a tedious and time-consuming activity. With the right team working on this activity, you can improve cash flow management and collection rates, while ensuring a seamless experience for your customers.
The QX billing team works in tandem with onshore teams to optimise the billing process and perform the day-to-day activities required to meet your specific business goals.
Highly accurate and speedy billing resolves issues related to incorrect bills and late payments. As a result, the portion of timely payments increases significantly.
Stronger customer relationships
Improve customer experience by delivering highly accurate billing. Get support and consultative advice for building self-service portals for customers.
QX excels in understanding customer’s existing processes and optimising the workflow to simplify and speed up the process. Outsource your billing functions to QX and achieve your goal of improving efficiency and optimising the billing function.
Up-to-date information, on time
With customised reports and updated system data, you can access key information like DSO and bad debts rapidly, enabling better-informed business decisions.
Focus on what’s important
With the dedicated team at QX taking care of billing activities, the onshore team are not bogged down by day-to-day tasks. This allows them to focus on strategic activities that release higher value.
The QX team provides reliable support for the billing cycle, helping streamline and speed up the entire order processing flow. Some of the key services we provide include: