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Outsourced Credit Control Services

With our outsourced credit control services in UK, you can free up time, boost cash flow, and still maintain strong client relationships.

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Optimise Your Working Capital with QX’s Credit Control Services in the UK

Cash flow is one of the hardest things to keep steady. Invoices pile up, deadlines slip, and before long finance teams are spending more time chasing payments than planning ahead. Credit control is essential, but for many UK businesses it often becomes the most draining part of the finance function.

This is why many companies turn to credit control outsourcing. Handing the process to a specialist partner brings structure to collections, consistency in follow-ups, and better visibility of overdue accounts.

For finance teams, that means fewer late reconciliations, less time spent on awkward conversations with customers, and more confidence in cash flow forecasts.

When you choose to outsource credit control, it is not about losing control. It is about gaining efficiency. With QX’s tailored credit control services in the UK, overdue invoices are chased promptly, debtor days come down, and customer relationships are handled with care.

The result is simple: steadier cash flow, healthier working capital, and in-house teams free to focus on the work that drives the business forward.

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Benefits of Outsourcing Credit Control with QX

Late payments are a constant frustration for finance teams. Invoices slip through, debtor days climb, and staff spend more time chasing money than focusing on strategy. For many UK businesses, this creates pressure on cash flow and can damage customer relationships.

This is where credit control outsourcing helps. By letting QX handle the follow-ups and reporting, collections become more consistent and less stressful for in-house teams.

With outsourced credit control, businesses gain a process that runs smoothly in the background, reducing debtor days while keeping client communication professional. For those choosing to outsource credit control, it means fewer distractions, steadier cash flow, and more time to focus on growth.

Stronger Cash Flow

Debtor days come down when follow-ups are consistent and structured, helping cash flow stay predictable.

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Efficiency Through Global Teams

Through credit control outsourcing with QX, routine tasks like ledger tracking, call monitoring, and chasing overdue invoices are handled with discipline, easing the load on in-house staff.

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Protecting Customer Relationships

Professional, polite communication keeps payment cycles on track while maintaining goodwill with customers.

More Time for Strategy

With QX managing the day-to-day, finance teams gain the space to focus on forecasting, planning, and long-term priorities.

Audit Support Services

Clear Reporting and Audit Support

Tailored MIS and debtor reports provide finance leaders with visibility of risks, trends, and opportunities to refine collection strategies.

Credit Control Outsourcing Services

  • Pre-invoice check
  • Invoicing
  • Post-invoice verification
  • Chasing via telephone, email, fax
  • Follow-up for invoices and payments promised
  • Dunning letters and statements
  • Update remittance advices and receipts from bank statement
  • Cash allocations
  • Debt collection against previous aged debtors’ report
  • Liaise with legal & compliance department for legal action
  • Credit control MIS reports
  • Aged debtors report with last month comparison and commentary
  • Collection by age of the debtor
  • Debtors’ report with comments on debtors older than 60 days and 90+ days
  • Debtors’ ledger review
  • Suspected debtors – “Debtors can’t pay” and “Debtors wouldn’t pay” analysis
  • Reports for debtors “On stop”, debtors for “Legal actions”, debtors for “Recommencement”

How QX Uses Technology in Outsourced Credit Control

At QX, we work with the same finance systems many CFOs already rely on, which means credit control runs smoothly without the need for a tech overhaul. If your team uses different platforms, we plug into those too. The aim is to fit into your setup, not force you into ours.

This approach makes it easier to track receivables in real time and to see where delays are building up. With outsourced credit control, the numbers stay visible, follow-ups are logged, and debtor data is kept current.

For companies looking at broader outsourced credit management, integrating systems in this way gives finance leaders a single, clearer view of cash flow and overdue accounts.

Explore Resources

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FAQs

Here are some of the most frequently asked questions around outsourced credit control services. If you have a question that isn’t answered here, please feel free to get in touch.

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