IT-Support-Services IT-Support-Services

Enhance Your IT Infrastructure
with Our Expert Support Services.

We understand the critical role that technology plays in driving business success. With our advanced IT support services, we strive to empower organizations with scalable solutions that align with their unique requirements. Our team of skilled professionals excels in diverse programming technologies, frameworks, and database management to deliver customized software applications and products. Additionally, we offer comprehensive IT infrastructure capabilities, including a 24×7 IT service desk, network management, cloud services, and email messaging services.

QX IT support

Benefits of Outsourcing IT
Support Services

QX Focus on Core Competencies

Focus on Core Competencies

By outsourcing your IT support services to us, you can redirect your valuable resources towards your core business activities, allowing for increased efficiency and productivity.

Access to Expertise

Access to Expertise

Our team of skilled professionals brings extensive knowledge and experience in diverse technologies, ensuring that you receive top-notch support and innovative solutions for your IT needs.

Cost Savings

Cost Savings

Outsourcing your IT support services can significantly reduce your operational costs. Benefit from our efficient processes, advanced tools, and optimized infrastructure to achieve cost savings while maintaining service excellence.

Our Services

Network Management Services

Benefit from our expertise in network design, maintenance, monitoring, and patch management to ensure a secure and efficient network infrastructure.

Information Services

Information Services

Safeguard your endpoints, cloud, and servers with our top-notch security management solutions. We also provide firewall management and conduct employee awareness training to strengthen your overall security posture.

Cloud Services

Leverage the power of Azure infrastructure for seamless operations, including load balancing, backup and restoration, and network topology management. We also offer collaboration tools like Zoom and Teams, along with cloud PBX solutions for streamlined communication.

Email Messaging Services

Email Messaging Services

Experience hassle-free email server installation, cloud email security implementation, and efficient creation or deletion of email accounts.

Our IT Infrastructure Capabilities

24x7 Support via Email/phone/remote Support Tool

Manned with L1, L2 and L3 Engineers

Starter/leavers Support

Patch Management

Asset Management Lifecycle

Hardware/software (Desktops/workstation/server) Troubleshooting

Infrastructure Management

Active Directory

Backup Monitoring

Our Technology Expertise & Capabilities

Programming Technologies

.Net

Scripting Languages

javascript
jQuery

Frameworks

Angular

Reporting Tools

Database

mysql

Proof by Numbers

14,774

Number of calls

14,624

Number of tickets resolved

99.99%

Uptime

6 Hours

Average TAT for Ticket Resolution

Ready to take your IT infrastructure to the next level?

Explore our comprehensive IT support services and ask how how we can help drive your business forward.

Book a Consultation Call