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About QX About QX

#WEAREQX
Delivering our clients’ vision

Who We Are

QX Global Group is a global consulting, digital transformation, and business process management (BPM) services company that partners with organizations seeking to transform and optimize their business operations.

Our diverse, global workforce comprises more than 3,250 inspired people operating in 12 countries, including 6 delivery centers located in India and Mexico. Our focus is on achieving measurable outcomes for our clients making them more profitable, efficient, and competitive.

At our core, we’re passionate about leveraging the power of transformative technologies to help your enterprise reach its full potential. Our proven approach enables us to accelerate your business performance, driving results faster than ever before.

Who are we

Our Vision, Mission & Purpose

Our Vision

Envisioning a future where organizations thrive through efficient processes and the power of technology.

Our Mission

To create tailored end-to-end enterprise solutions that cater to the unique needs of our clients, fostering a supportive and familial environment where our core values drive our work.

What we do

We Enable Transformation.

A Diverse, Highly Skilled Workforce

88%

Of our employees certified us a Great Place to Work®.

21

Global offices around 12 countries. 6 nearshore and farshore delivery centres.

3250+

Passionate employees worldwide.

2003

Founded by Chris Robinson.

100+

Enterprise clients.

70%

Of our people work remotely.

Family-culture Driven Business with a Global Reach

With physical and virtual operations around 12 countries, we offer an inspired and passionate workforce.

A Great Place To Work

We have received the most definitive ‘Employer-of-Choice’ recognition by Great Place To Work. The certification recognizes QX’s commitment to building a diverse, inclusive, and people-first culture.

Certification Badge

Client Stories

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Estuardo Guerra, Senior Director– Favorite HealthCare Staffing, USA

Estrado Guerra, the Senior Director of the Center of Excellence for Favorite HealthCare Staffing (FHS), highlights the benefits of partnering with QX. With QX’s 24/7 service, advanced automation technology, and customized scalable solutions, FHS has been able to efficiently manage their heavy workload during peak periods.

Peter Lynch, Chief People Officer - Cardinal Group Companies

Peter Lynch, Chief People Officer at Cardinal Group Companies, talks about the strong cultural fit between QX and Cardinal, how QX supports Cardinal in creating skilled global teams, and looks ahead to the exciting future of this partnership.

John O’ Brien, Chief Administrative Officer - Cardinal Group Companies

John O'Brien, Chief Administrative Officer at Cardinal Group Companies, reflects on the exceptional support and collaboration from the QX team during periods of significant growth, emphasizing their value as a strategic, long-term partner for the future.

Sara James, Chief Operating Officer

Sarah James, Chief Operating Officer at Thornbury Nursing and Scottish Nursing Guild, a division of the Acacium Group, as she shares how partnering with QX has helped their business scale and improve processes.

Ashish-Meswani

Ashish Meswani, Interim Finance Director

Ashish Meshwani is an Interim Finance Director who goes around transforming finance functions in the property sector. Hear him talk about his outsourcing experience with QX and the key benefits that businesses in the property sector have received from his decade-long partnership with QX.

Tom Richards

Tom Richards, Chief Finance Officer, Acacium Group

Tom Richards, Chief Finance Officer at Acacium Group talks about his outsourcing experience with QX Global Group

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State-of-the-art Operations Around the World

Our Awards, Memberships & Accreditations

GMA
ACCA Approved Employer
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The QX Story

QX Global Group was a pioneer in business process outsourcing for healthcare recruitment companies when we were founded in 2003 by Chris Robinson. Today, we work closely with clients to enable business transformation which benefits all C-suite stakeholders– enabling organizations to scale, save operating costs, optimize their operations, and build a competitive advantage.

2003

Registered in the UK by Chris Robinson, as a provider of recruitment & payroll services to a UK healthcare recruitment company.

2004

Hired the first five QXites and started delivering back office recruitment & payroll services from Ahmedabad centre & UK head office.

2005

Expanded payroll services to offer an array of accounting services for over 3000 contractor clients.

2006

Developed a division delivering accountancy services to accountants and scaled up operations in the UK.

2007

Continued expanding accounting and recruitment services and restructured part of the business.

2008

  • Expanded by offering bespoke software services to accounting clients.
  • Formed ICAEW-member subsidiary QX Accounting Services Ltd (QXAS).

2009

  • Recognised as ‘Rising Star’ in the Best KPO/BPO Centre category by GESIA.
  • Officially branded the division delivering finance and accounting services as QX Finance & Accounts.

2010

  • Achieved ISO 9001:2008 certification from the BSI Group for demonstrating commitment to quality.
  • Won ‘Best KPO/BPO Centre’ in Gujarat by GESIA for the 2nd time.

2011

  • Awarded ‘Best KPO/BPO Centre’ in Gujarat by GESIA for the 3rd
  • Affiliated with NASSCOM – a premier organization setting the tone for Indian software industry.

2012

Opened a new office in Baroda, Gujarat, to cater to expanding client base.

2013

  • Achieved ISO 27001:2005 certification from the BSI Group for commitment to information security management processes and procedures.
  • Inaugurated a further 35,000+ square feet service facility in the Ahmedabad building.
  • Launched new QX branding.

2014

  • Established individual brands: Finance & Accounts Outsourcing, Recruitment Services, Software Services, and Corporate Advisors.
  • Launched QXAS Inc. in New Jersey, America and became an accredited ACCA member.
  • Made the 2014 IAOP Global Outsourcing 100® list in ‘Rising Star’ category plus ‘Best BPO/KPO Company’.

2015

  • Won the President’s Award for ‘Actively Encouraging “Make in India” services to Global Customers’.
  • Acquired new memberships, including Xero, APSCo, and UKIBC, and became an ACCA-approved employer.

2016

  • Reached the ‘500 QXites’ milestone.
  • Became a member of LCCI and an accredited member of GSA.
  • Made the IAOP Global Outsourcing 100® list for the 3rd time based on customer references.

2017

  • Included on the IAOP Global Outsourcing 100® list for the 4th time.
  • Launched Recruitment Services and Finance & Accounts Outsourcing in America.
  • Awarded SME Leaders Award, achieved UK Cyber Essentials Plus certification, and secured a place on UK Government’s Digital Marketplace.
  • Became a REC-approved supplier and expanded operations to Canada, Africa, Europe, and Australia.

2018

  • Reached the ‘1000 QXites’ milestone.
  • Became the first outsourcing company in India to become GDPR compliant via the BSI 10012:2017 framework.
  • Opened a second office in Ahmedabad and expanded to other Indian cities, including Mumbai & Noida.
  • QXAS US expanded its services to the West Coast and Canada.

2019

  • QXAS UK became Xero certified, with 100+ staff certified.
  • Established the QX Academy to train future professionals.
  • Expanded to the APAC region.
  • Made it to the Best of IAOP Global Outsourcing 100 list based on customer references.
  • Attained Cyber Essentials Plus Certification to reduce cybersecurity risk.

2020

  • Successfully adapted to ‘Work from Home’ as primary work mode during pandemic.
  • Rebranded as QX Global Group & introduced Business Transformation Services.
  • Became an ACCA Approved Employer.
  • Became a member of SIA (Staffing Industry Analysts).
  • Certified to Information Security Management System standards of ISO 27701.
  • Upgraded from BS10012 to ISO 27701 – Global Data Privacy Framework.
  • Featured on IAOP Global Outsourcing 100 list for 6th consecutive year.
2021 qx

2021

  • Reached the ‘2000 QXites’ milestone.
  • Recognized as “Leader & All-Star” by IAOP on the 2021 Global Outsourcing 100 list.
  • Won ‘Outsourcing Service Provider of the Year Award at the 19th Asian Leadership Awards.
  • Earned recognition as APSCo Trusted Partner.
  • Awarded Master Franchise rights for TaxAssist Accountants Canada.
  • Won ‘Gujarat’s Best Employer Award’ at the 16th Employer Branding Awards.
  • Became a member of the BDO Alliance USA.

2022

  • Acquired Texas based, Chazey Partners, specializing in business & digital transformation.
  • Signed MoU under new IT/ITES Policy 2022-27 with Govt. of Gujarat aiming at generating 2000 jobs.
  • Earned ‘Sustained Excellence & All-Star’ distinction in 2022 IAOP Global Outsourcing 100 List.
  • Expanded Global Operations with an all-new near-shore Center of Excellence in Mexico.
  • Earned 2022 ‘Great Place to Work’ Certification, scoring high in trust, pride, and culture.
  • Recognized in Everest Group’s FAO Services PEAK Matrix® Assessment 2022.
  • Launched new offices in Noida and Mumbai.

2023

  • Named as a ‘Leader’ on the 2023 IAOP Global Outsourcing 100 list for the third consecutive year.
  • Became a Member of APSCo OutSource to Better Serve the Recruitment Industry.
  • The 1st & 2nd batches of QX Academy were graduated, completing 3 years with us.
  • Earned the “Great Place to Work” title for the second year in a row.
  • Reached the ‘3000 QXites’ milestone, celebrating remarkable growth.
  • Reached 100K LinkedIn followers milestone.
  • Recognized in Everest Group’s CWM, FAO, and O2C PEAK Matrices® 2023.

2024

Interested in more integrated and efficient business operations?

We can drive the transformation you need in your business so you can stay ahead of the curve. Ask us how.

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