Meet Our Leaders

Abidali Neemuchwala is the Chairman of the Board at QX Global Group and a prominent figure in the global technology and business services sector. With over 32 years of experience, he is known for his transformative leadership, deep operational expertise, and commitment to maximizing stakeholder value.

As Chairman, Abid provides strategic oversight and guidance to QX’s leadership, supporting long-term vision, governance, and global growth. He plays a vital role in mentoring the executive team, driving innovation, and positioning QX as a trusted digital business operations partner worldwide.

He began his career at Tata Consultancy Services (TCS), where he built and scaled the BPO business to $2 billion in revenue. In 2015, he joined Wipro Limited as Group President and COO, and was later appointed CEO and Managing Director in 2016. During his tenure, he managed over $8 billion in annual revenue and 185,000 employees globally. Under his leadership, Wipro’s digital business grew to 40% of overall revenue with a 35% CAGR, and he led the company’s largest-ever deal—a $1.5 billion contract with Alight Solutions.

In addition to his corporate work, Abid actively contributes to nonprofit organizations including the OneStar Foundation and the World Affairs Council of Dallas/Fort Worth.

He holds a Bachelor’s degree in Electronics and Communication from NIT Raipur and a Master’s in Industrial Management from IIT Bombay. Based in Dallas, Texas, he enjoys Indian music, reading fiction, traveling, and spending time with his wife and three children.

Vijay Pahuja is the Group Chief Executive Officer and Board member of QX Global Group, leading the company’s next phase of growth as an intelligent enterprise services platform for the mid-market. QX’s portfolio spans Finance & Accounting, Recruitment, and industry-specific knowledge and business process services, and management consulting through Chazey Partners – the Group’s advisory arm specializing in Global Business Services, business process transformation, and scaling AI across the enterprise. 

Vijay brings over 25 years of experience scaling high-performance global services businesses at the intersection of deep domain expertise and AI-led transformation. He joined QX from Sutherland Global Services, where he served as a senior executive leading multiple business verticals across Financial Services and Insurance, taking the Insurance business to a market leadership position, delivering industry-leading growth, and building one of the industry’s most advanced production-grade agentic AI ecosystems. 

Prior to Sutherland, Vijay held senior leadership roles at WNS and Cognizant, where he scaled large, complex businesses across insurance, financial services, and F&A. His earlier career includes leadership roles at Fidelity Investments and IBM, spanning the full arc of the global services and consulting industries.  

Vijay’s expertise covers Strategy, Growth Acceleration, Operations, AI & Automation, M&A, Finance, and Enterprise Transformation. He is recognized for building cohesive, high-performing teams across global delivery models and for a leadership philosophy grounded in operational excellence, client obsession, and innovation. 

Vijay holds executive education credentials from the Massachusetts Institute of Technology and Harvard Business School, and a bachelor’s degree from The International University, Missouri, US. He is based in the US Northeast.

Pom Chakravarti is President, Business Head, EMEA and a Board Member of QX Global Group. He leads the Group’s EMEA business with responsibility for growth, profitability, client success and market strategy across multiple partner and large accounting firms, recruitment and staffing, hospitality, real estate and insurance broking sectors. 

Having previously served as Group CEO, Pom continues to work closely with the Board and Group CEO Vijay Pahuja to shape the Group’s strategic direction, strengthen key client relationships, and drive long-term growth. He is particularly focused on helping clients unlock value through QX’s specialist services, technology-enabled solutions and global delivery capabilities, building trusted partnerships with founders, business owners and C-suite leaders across the UK and Europe. 

Since joining QX in 2005, Pom has played a hands-on role in the organization’s evolution from a founder-led business to a globally scaled, private equity-backed enterprise. Over more than two decades, he has held leadership roles across operations, strategy, commercial functions and executive management, helping shape growth strategy, geographic expansion, M&A activity and client transformation initiatives. 

Based in London since 2012, Pom is an active participant in industry forums and leadership networks. He is a management graduate and has completed executive education programmes with Harvard, the London School of Economics, and the Financial Times. 

Frank Robinson serves as Strategic Advisor to the Board at QX Global Group, where he plays a key role in guiding the leadership team on strategic direction and corporate governance. Previously, Frank served as the Group CEO, leading the Executive Board and senior leadership team in the day-to-day running of the company, consistent with the strategy and commercial objectives set by the Board.

Frank joined QX Global Group in January 2019 as Group Commercial Director, bringing extensive experience from senior sales and marketing roles in the UK’s largest and fastest-growing food businesses, where he served at the Board level for 15 years. He was promoted to Group CEO in October 2019 and has been instrumental in driving the company’s growth and expansion.

Frank graduated from Sheffield City Polytechnic with a BTEC in Business Studies and later earned an Executive MBA from ECR Europe’s Progressive Management Programme, studying at prestigious institutions including INSEAD, Paris; Wharton University, Pennsylvania; St Gallen University, Switzerland; MSU, Germany; and London Business School.

Frank lives in Scarborough, North Yorkshire, with his wife, Amanda. He is an avid cook and enjoys hosting dinners for friends. He follows his father’s keen interest in distance walking and is a long-suffering Leeds United fan. In his spare time, you can often find him riding his vintage Lambretta scooter around the seafront.

Jim Brown founded Long Ridge in 2007 and is a Managing Partner and a member of the firm’s Investment Committee. Jim leads the overall strategy and direction of Long Ridge, in addition to leading deal teams focused on the sourcing, evaluation, and management of the firm’s portfolio companies.

As a member of the QX Board, Jim provides strategic guidance and governance oversight, helping shape the Group’s growth agenda and long-term vision as it continues to expand its capabilities and market presence.

Jim holds a B.S. from New York University and an M.B.A. with Honors from the Wharton Business School at the University of Pennsylvania.

Jim resides in Long Island, NY with his wife and two children.

Angad Singh is a Partner at Long Ridge and a member of the firm’s Investment Committee. He leads deal teams focused on all aspects of the firm’s investments, from origination and due diligence through deal structuring, execution, and post-investment portfolio management.

As a member of the QX Board, Angad provides strategic insight and governance support, helping the Group strengthen its market position, accelerate growth, and execute on its long-term objectives.

Angad holds a B.A. in Biology with Honors from Haverford College.

Angad resides in New York, New York.

Vijay Pahuja is the Group Chief Executive Officer and Board member of QX Global Group, leading the company’s next phase of growth as an intelligent enterprise services platform for the mid-market. QX’s portfolio spans Finance & Accounting, Recruitment, and industry-specific knowledge and business process services, and management consulting through Chazey Partners – the Group’s advisory arm specializing in Global Business Services, business process transformation, and scaling AI across the enterprise. 

Vijay brings over 25 years of experience scaling high-performance global services businesses at the intersection of deep domain expertise and AI-led transformation. He joined QX from Sutherland Global Services, where he served as a senior executive leading multiple business verticals across Financial Services and Insurance, taking the Insurance business to a market leadership position, delivering industry-leading growth, and building one of the industry’s most advanced production-grade agentic AI ecosystems. 

Prior to Sutherland, Vijay held senior leadership roles at WNS and Cognizant, where he scaled large, complex businesses across insurance, financial services, and F&A. His earlier career includes leadership roles at Fidelity Investments and IBM, spanning the full arc of the global services and consulting industries.  

Vijay’s expertise covers Strategy, Growth Acceleration, Operations, AI & Automation, M&A, Finance, and Enterprise Transformation. He is recognized for building cohesive, high-performing teams across global delivery models and for a leadership philosophy grounded in operational excellence, client obsession, and innovation. 

Vijay holds executive education credentials from the Massachusetts Institute of Technology and Harvard Business School, and a bachelor’s degree from The International University, Missouri, US. He is based in the US Northeast.

Pom Chakravarti is President, Business Head, EMEA and a Board Member of QX Global Group. He leads the Group’s EMEA business with responsibility for growth, profitability, client success and market strategy across multiple partner and large accounting firms, recruitment and staffing, hospitality, real estate and insurance broking sectors. 

Having previously served as Group CEO, Pom continues to work closely with the Board and Group CEO Vijay Pahuja to shape the Group’s strategic direction, strengthen key client relationships, and drive long-term growth. He is particularly focused on helping clients unlock value through QX’s specialist services, technology-enabled solutions and global delivery capabilities, building trusted partnerships with founders, business owners and C-suite leaders across the UK and Europe. 

Since joining QX in 2005, Pom has played a hands-on role in the organization’s evolution from a founder-led business to a globally scaled, private equity-backed enterprise. Over more than two decades, he has held leadership roles across operations, strategy, commercial functions and executive management, helping shape growth strategy, geographic expansion, M&A activity and client transformation initiatives. 

Based in London since 2012, Pom is an active participant in industry forums and leadership networks. He is a management graduate and has completed executive education programmes with Harvard, the London School of Economics, and the Financial Times. 

Rahul Bhalla is Executive Vice President and Business Head, Americas at QX Global Group. A seasoned growth leader with more than 24 years of experience building and scaling service-led businesses, he is trusted by clients and teams alike to turn ambitious strategy into measurable results. 

As P&L owner for the Americas, Rahul has end-to-end accountability for revenue, margin, client retention, client success, market strategy and the client relationship. His remit spans Real Estate, Recruitment services, Hospitality, Financial Services, Insurance and Accounting Services, including CPA Firms, Tax Firms, Wealth Management,  Fractional CFO services and other emerging verticals. 

Rahul’s mission is to help clients grow by delivering intelligence, speed and efficiency through AI-led transformation, intelligent enterprise services and differentiated solutions. He is known for pairing deep domain expertise with a pragmatic, outcomes-first approach to technology. 

Over a career spanning Finance & Accounting, Operations, Analytics, Digital Transformation and Consulting, Rahul has held senior leadership roles at some of the industry’s most respected names, including EXL Service, WNS, Cognizant and Genpact. At each, he grew businesses to market leadership by leading critical pursuits, building high-growth teams and forging lasting, executive-level client partnerships. 

Rahul is a post graduate alumni from IIM Bangalore and holds a graduate degree in B.Com (honors) from University of Delhi. 

Rahul is based in Atlanta with his wife, Sukanya, and their two sons, Rayan and Rishaan. Outside work, he enjoys exploring new travel destinations and playing golf. 

Steven House is SVP, Head of US Accounting Services at QX Global Group, leading the company’s US Accounting Services business as part of the Americas organization. He is responsible for growth, retention, client success and revenue, working closely with QX’s sales leaders and client partners serving accounting firms.

At QX, Steven is focused on growing the US Accounting Services business, strengthening client relationships and helping accounting firms navigate evolving technology, talent and operating-model needs.

Steven brings four decades of business experience across accounting, healthcare, banking, IT and small business. Most recently, he spent six years with two of the world’s top 20 accounting firms, EisnerAmper and Baker Tilly, where he led business development during a period of significant industry change, including acquisitions and the growing adoption of AI across the accounting sector.

His broader experience also includes more than five years across politics and public policy.

Outside work, Steven is a father of three and grandfather of four. He enjoys global travel and supports Hope4Kenya, a nonprofit he founded to help children stay in school by providing essentials such as school uniforms and lunches.

Mahesh Jain is EVP, Global Head of Operations at QX Global Group, leading delivery across every sector and market QX serves. He brings QX’s global delivery organization together as one engine, with consistent standards, talent development and capacity planning, aligned closely to the markets and clients it supports.

Mandar Vanarse is Chief Transformation Officer at QX Global Group, leading AI Labs, Product Development & Deployment and SaaS. His remit includes innovation, engineering velocity, transformation delivery, technology product-market fit and adoption, market positioning, AI thought leadership, operating-model transformation and agentic platform capability. 

Mandar is a seasoned technology executive with 31 years of global experience in business transformation, innovation, and technology leadership. His expertise spans diverse industries and geographies, making him a driving force in delivering impactful, scalable solutions. 

Throughout his career, Mandar has led a large multimillion-dollar IP-Platform business, created the globally adopted ASSIMPLER framework leveraged in United Nations award-winning national transformation projects, and spearheaded advancements in generative AI, enterprise architecture, and digital strategy. 

Mandar’s extensive global experience includes working with clients across the United States, Europe, India, the Middle East, and Africa, and leading diverse teams delivering solutions in APAC, Australia, and beyond. His proven ability to navigate complex challenges and create measurable client value defines his leadership. 

Mandar holds a Bachelor’s degree in Engineering (Electronics) from the University of Bombay and has completed various professional, management, and technical certifications to further enrich his expertise and leadership skills.

Ritesh Tamakhuwala serves as Chief Finance & Administration Officer at QX Global Group, leading Finance, Legal, IT & Infrastructure, Facilities and Governance, Risk & Compliance. His remit covers gross-margin improvement, EBITDA, revenue per employee, free cash flow, audit, forecast and guidance accuracy, and investor confidence.

Before joining QX, Ritesh was Chief Financial Officer of Decimal Technologies, a fast-growing fintech business. In this role, he drove financial and legal strategy, led successful fundraising efforts (including an angel round), and supported business expansion through strategic pricing, deal structuring, and performance management.

Earlier, Ritesh spent 18 years at Wipro, where he held senior finance leadership roles across multiple business units. Most notably, he served as Head of Finance for the UK & Ireland geography, overseeing a US$1.2Bn revenue base. During his tenure, he played a critical role in financial planning, cost optimization, complex commercial negotiations, and M&A integration, including the acquisition of Alight’s India business.

Ritesh is a Chartered Accountant (ICAI) and holds a Bachelor’s degree in Commerce. He has also completed professional courses in corporate finance, mergers & acquisitions, and leadership development.

He lives in Delhi NCR with his wife Priyanka and their two sons, Tatya and Vibhay.

Rachel Thomas is Chief Marketing & Communications Officer at QX Global Group, leading global marketing, brand strategy, communications, and growth initiatives. With experience spanning both Marketing and HR, she brings a rare combination of understanding how to grow the business and how to build the people and culture needed to sustain growth. 

With more than 30 years of international experience, she has held senior leadership roles across marketing, commercial and people functions, spanning industries including technology, outsourcing, education, health and beauty, food and drink, manufacturing and the charitable sector.  

Prior to her current role, Rachel served as Strategic Advisor to the Board and Chief People Officer at QX, where she led the global People & Culture agenda for over six years, helping shape the organization’s growth, transformation, and leadership capability

Rachel is a strategic marketing and communications leader with a passion for building brands, shaping reputation, and driving growth. Combining commercial insight, customer understanding, and compelling storytelling, she helps organizations create market differentiation, strengthen stakeholder engagement, and deliver measurable business outcomes.

Rohit Minton serves as Chief Human Resources Officer (CHRO) at QX Global Group, where he leads the company’s global people strategy, culture, and leadership development agenda.

With over 20 years of experience across the healthcare, IT services, and BFSI sectors, Rohit has a proven track record in HR transformation, M&A integration, and organization scaling.

Before joining QX, Rohit was Group Vice President, HR at Health Prime, where he led the HR charter for India and reported to the global COO. He successfully scaled the workforce from 1,200 to over 3,000 employees and led end-to-end HR transformation initiatives, including the automation of HR processes and implementation HR Platforms to ensure Green Human Resources function, like Darwinbox, Infeedo Engagement Bot, Learning360, etc. , and development of real-time people analytics dashboards.

A strong advocate of building transparent, performance-driven workplaces, Rohit is passionate about enabling HR as a true strategic partner to business growth. He holds an MBA in Human Resources and a BA in Spanish, and is currently based in Bengaluru.

Vishal is a sales, marketing and customer success professional with 18 years of work experience. In the last 11 years, he has dedicated himself to managing the development and execution of multi-channel marketing plans to drive revenue and growth.

Vishal has been associated with QX for more than a decade. During this period, he has worked closely with QX Business Units to develop marketing strategies to meet revenue targets, generated ideas to promote the QX brand through multi-channel messaging and developed campaigns to increase marketing qualified leads and sales revenue. Vishal currently serves as the VP of Branding & Communications.

A Bachelor in Commerce and a TESOL-certified teacher with a UCLA Brand Management certification, Vishal has strong interpersonal skills and the ability to collaborate effectively with multiple stakeholders. These skills have allowed him to adapt, manage multiple projects and lead teams effectively, ensuring the successful implementation of complex projects.

Niraj Jain, an accomplished professional with a Master of Law degree, leads the Legal and Compliance division at QX. In this role, he is dedicated to providing a wide range of legal and compliance services across all our global business verticals. He has more than 15 years of experience as a legal professional and has worked in diverse industries spanning E-Commerce, Information Technology, Insurance, BPO & KPO and more. With a specialization in Intellectual Property Rights (IPR), Niraj is involved in both the legal and commercial side of transactions.

He aims to understand the business from multiple perspectives including functional, technical, commercial and legal to offer customized legal services tailored to meet the specific needs of a business.

At QX, the activities he oversees include drafting, negotiations, vetting of all genres of contracts, reviewing of policies & processes and every activity that has a bearing on the company’s global business from a legal standpoint.

Kapil Acharya is the Vice President – IT Infrastructure & Security at QX Global Group, responsible for strengthening the organization’s technology infrastructure, security posture, and governance frameworks to enable secure, scalable, and compliant operations.

With over 20 years of experience in the KPO/BPO industry, Kapil brings deep expertise in designing, managing, and securing IT environments across on-premises, cloud, and hybrid ecosystems. His focus is on building resilient technology foundations that support business continuity, regulatory compliance, and long-term growth.

At QX, Kapil leads strategic infrastructure and security initiatives, including enterprise telephony migrations, email platform transitions, remote infrastructure deployments, and end-to-end solution design programs. He works closely with business leaders to align technology roadmaps with organizational strategy and security requirements, while strengthening IT governance, audit readiness, and risk management.

Kapil holds a Diploma in Industrial Engineering and a Bachelor’s degree in Arts, and is certified in ITIL Foundation (IT Service Management) and Lean Six Sigma Green Belt, along with OEM certifications including Nutanix and Fortinet.