Meet Our Leaders

Abidali Neemuchwala is the Chairman of the Board at QX Global Group and a prominent figure in the global technology and business services sector. With over 32 years of experience, he is known for his transformative leadership, deep operational expertise, and commitment to maximizing stakeholder value.

As Chairman, Abid provides strategic oversight and guidance to QX’s leadership, supporting long-term vision, governance, and global growth. He plays a vital role in mentoring the executive team, driving innovation, and positioning QX as a trusted digital business operations partner worldwide.

He began his career at Tata Consultancy Services (TCS), where he built and scaled the BPO business to $2 billion in revenue. In 2015, he joined Wipro Limited as Group President and COO, and was later appointed CEO and Managing Director in 2016. During his tenure, he managed over $8 billion in annual revenue and 185,000 employees globally. Under his leadership, Wipro’s digital business grew to 40% of overall revenue with a 35% CAGR, and he led the company’s largest-ever deal—a $1.5 billion contract with Alight Solutions.

In addition to his corporate work, Abid actively contributes to nonprofit organizations including the OneStar Foundation and the World Affairs Council of Dallas/Fort Worth.

He holds a Bachelor’s degree in Electronics and Communication from NIT Raipur and a Master’s in Industrial Management from IIT Bombay. Based in Dallas, Texas, he enjoys Indian music, reading fiction, traveling, and spending time with his wife and three children.

Pom Chakravarti is the Group CEO of QX Global Group, responsible for setting and evolving the strategic direction of the company while nurturing a strong leadership team to drive its execution. With nearly two decades of experience in the Shared Services and Global Business Services (GBS) industry, Pom has a proven track record of driving business transformation, spearheading geographic expansion, and managing successful acquisitions.

Pom joined QX in 2005 and has held multiple roles within the group’s businesses in the UK, India, and Ireland. His career at QX began with roles in service delivery operations, progressing to support and lead various business functions before stepping into a strategic role. In his previous role as Chief Strategy Officer, Pom was instrumental in working closely with the Group CEO and the QX Board to focus on business strategies, client solutions, and M&A opportunities.

Pom’s expertise includes designing solutions that accelerate growth through efficient operating models, helping clients overcome challenges in setting up GBS or Shared Service teams. He frequently speaks at industry forums in the UK, sharing insights on outsourcing and business transformation.

Pom is a management graduate with a specialization in Finance & Marketing. Based in our London office since 2017, he continues to drive QX’s strategic growth ambitions while providing consulting and advisory support to clients ranging from partners at accountancy firms to CFOs and CXO-level executives in mid-to-large enterprises.

Mandar Vanarse is a seasoned technology executive with 30 years of global experience in business transformation, innovation, and technology leadership. His expertise spans diverse industries and geographies, making him a driving force in delivering impactful, scalable solutions.

Throughout his career, Mandar has led a large multimillion-dollar IP-Platform business, created the globally adopted ASSIMPLER framework leveraged in United Nations award-winning national transformation projects, and spearheaded advancements in generative AI, enterprise architecture, and digital strategy.

Mandar’s extensive global experience includes working with clients across the United States, India, the Middle East, and Africa, and leading diverse teams delivering solutions in APAC, Australia, and beyond. His proven ability to navigate complex challenges and create measurable client value defines his leadership.

As Chief Technology Officer and Board Member at QX, Mandar is focused on strengthening QX’s tech-first approach, scaling initiatives like the QX Automation Acceleration Center (AAC), and driving innovation to deliver smarter, faster, and more efficient outcomes for clients worldwide.

Mandar holds a Bachelor’s degree in Engineering (Electronics) from the University of Bombay and has completed various professional, management, and technical certifications to further enrich his expertise and leadership skills.

Ritesh Tamakhuwala serves as Chief Financial Officer at QX Global Group, where he leads the company’s financial strategy, governance, and long-term growth agenda.

Before joining QX, Ritesh was Chief Financial Officer of Decimal Technologies, a fast-growing fintech business. In this role, he drove financial and legal strategy, led successful fundraising efforts (including an angel round), and supported business expansion through strategic pricing, deal structuring, and performance management.

Earlier, Ritesh spent 18 years at Wipro, where he held senior finance leadership roles across multiple business units. Most notably, he served as Head of Finance for the UK & Ireland geography, overseeing a US$1.2Bn revenue base. During his tenure, he played a critical role in financial planning, cost optimization, complex commercial negotiations, and M&A integration, including the acquisition of Alight’s India business.

Ritesh is a Chartered Accountant (ICAI) and holds a Bachelor’s degree in Commerce. He has also completed professional courses in corporate finance, mergers & acquisitions, and leadership development.

He lives in Delhi NCR with his wife Priyanka and their two sons, Tatya and Vibhay.

A BPM & FAO industry veteran with more than two decades of experience in the field. One of the very first employees of QX Global Group and CEO of QX F&A services division since 2011.

Focuses on delivering value-added, transformative services that fuel client success. Collaborates closely with C-suite and Finance leaders to enable global businesses to scale, optimize and transform their finance functions through a balance of People, Process, and Platform.

Enables clients to build future-ready finance & accounting operations via combination of the right talent and technology-led transformation.

Spearheads team of 1,250+ accountants and payroll experts that functions as the Centre of Excellence for O2C, P2P, R2R, and HRO activities for leading property management, commercial real estate, recruitment, manufacturing, hospitality, insurance, and wine & spirits companies across the UK, EU, and USA.

Instrumental in the growth of the QX F&A division, which has achieved significant YoY growth, backed by a track record of 100% successful transitions, consistent delivery, and a partnership approach to client growth.

He is a qualified Chartered Accountant, certified by The Institute of Chartered Accountants of India, and an alumnus of IIM Ahmedabad’s prestigious Senior Management Program.

Sagar Ahuja, an ACCA qualified chartered Accountant and an MBA from Cardiff University, UK, has over 16 years of leadership experience in finance and accounts outsourcing. An accounting outsourcing evangelist, his views and opinions have been covered in reputed international magazines and publications for accountants.

He has a successful and proven track record of spearheading the development of multidisciplinary teams that are committed to client servicing, establishing business and stakeholder objectives while delivering growth and profitability.

Over the years, he has worked very closely with Partners and Directors of Large, Medium and Small Accounting Firms while establishing their business processes successfully, and helping them to make outsourcing an integral part of their practice.

At QX, he is a board member and leads QX Accounting Services’ efforts to grow its presence across target geographies with a robust, reputable, and sustainable business footprint while establishing QXAS as the go-to accounting outsourcing services provider for clients.

Rachel Thomas oversees and drives the strategic global Employee Experience for QX Global group. She has served as a leader in various marketing & commercial roles for 15 years and since the last decade, she has focused on the human side, working across many sectors including Food & Drink, Health & Beauty, Schools & Universities, Charities & Technology across the UK, USA, Australia & India.

Rachel’s core objective has always been to inspire organisations to empower and engage their people and amplify the power of teamwork, to support a high performance work culture. At QX, she leads business growth and transformation through the lens of people. She manages various functions including recruitment, succession planning, learning and career development, diversity & belonging, wellbeing, employee engagement, pay and benefits and employee relations.

A strategic & creative thinker, with a wealth of leadership experience, passionate about understanding and getting the best out of people, delivering a quality service that makes a difference.

Beginning his career at the British Council in the 1980s, David has since played a key role in the student accommodation sector at prestigious universities including Goldsmiths, SOAS, and UCLan. His noteworthy eight-year tenure as Director of Residential Services at LSE witnessed transformative growth and innovation in the school’s residential offerings, emphasizing his proficiency in strategic development and operational excellence.

Transitioning from the Higher Education sector in 2008, David embarked on a 14-year journey with iQ Student Accommodation, where roles included Chief Operating Officer and Commercial Director. His tenure at iQ was marked by significant advancements in service quality, expansion of the student accommodation portfolio, and the implementation of innovative business strategies. These played a key role in iQ’s acquisition by Blackstone for £4.7 billion in 2020, a then UK record for a private real estate transaction.

At QX Global Group, David leverages his extensive background in the PBSA and university sectors and his understanding of high-impact outsourcing to fuel strategic growth and enhance operational excellence. His expertise in spearheading growth and transformation initiatives plays a crucial role in driving QX’s onward journey of expansion and evolution.

Philip Hillman brings over 35 years of experience in real estate and was one the first advisors to the fledgling Purpose-Built Student Accommodation (PBSA) sector in the UK in the early 1990’s.

A Fellow of the Royal Institution of Chartered Surveyors, he has led transactions totalling circa £15 billion. Philip’s role in the student housing sector has been recognized with awards including Property Week’s ‘PBSA Personality of the Year’ in 2018 and an induction into the ‘PBSA Hall of Fame’ in 2021.

Having Graduated in Land Management from The University of Reading in 1984, Philip then worked as a volunteer teacher in rural Kenya. Philip began his UK real estate career in 1986. Philip was at various times Chairman of Alternative Real Estate and Chairman of Living Capital Markets at global real estate advisor JLL, where based in London, he led numerous high-profile transactions that helped shape the landscape of the dynamic student housing sector.

Now with QX Global Group as a Sr. Consultant for the Living Real Estate Sectors, Philip utilizes his Living sector knowledge and sector contacts to foster strategic growth and innovation, particularly in the UK and European markets. His efforts are crucial in broadening QX’s reach within the PBSA, Co-living and Build-To-Rent sectors, enhancing both service delivery and operational efficiency.

Philip is a strong proponent of the ‘Living’ concept, focusing on creating dynamic and supportive communities. Philip is a regular speaker at Living sector conferences in the UK and abroad.

Philip holds various consultancy roles, including Strategic Board Advisor to UK student housing business Abodus and as an advisor to SLE Global, who are developing student housing in Ghana.

Frank Robinson serves as Strategic Advisor to the Board at QX Global Group, where he plays a key role in guiding the leadership team on strategic direction and corporate governance. Previously, Frank served as the Group CEO, leading the Executive Board and senior leadership team in the day-to-day running of the company, consistent with the strategy and commercial objectives set by the Board.

Frank joined QX Global Group in January 2019 as Group Commercial Director, bringing extensive experience from senior sales and marketing roles in the UK’s largest and fastest-growing food businesses, where he served at the Board level for 15 years. He was promoted to Group CEO in October 2019 and has been instrumental in driving the company’s growth and expansion.

Frank graduated from Sheffield City Polytechnic with a BTEC in Business Studies and later earned an Executive MBA from ECR Europe’s Progressive Management Programme, studying at prestigious institutions including INSEAD, Paris; Wharton University, Pennsylvania; St Gallen University, Switzerland; MSU, Germany; and London Business School.

Frank lives in Scarborough, North Yorkshire, with his wife, Amanda. He is an avid cook and enjoys hosting dinners for friends. He follows his father’s keen interest in distance walking and is a long-suffering Leeds United fan. In his spare time, you can often find him riding his vintage Lambretta scooter around the seafront.

Shaji Farooq is a seasoned business leader with over 37 years of global experience in driving strategic transformation, scaling operations, and delivering consistent, predictable growth across diverse markets and industries.

He is widely recognized for his ability to redefine business strategy, realign services to organizational strengths, and unlock new growth opportunities through innovative service models and operational excellence.

A holder of 40 technology and process patents, Shaji has held senior executive roles at leading global organizations including IBM, ATOS, Wipro, Infosys, and Diamond Technology Partners. He currently serves on the Board of Maveric Systems, contributing his deep expertise in digital transformation and enterprise growth.

Shaji holds a Ph.D. in Engineering from Rensselaer Polytechnic Institute (RPI), an MBA in Finance from NYU’s Stern School of Business, and a bachelor’s degree in engineering from IIT Bombay.

His accomplishments have been recognized through numerous academic and professional accolades, highlighting his commitment to excellence, innovation, and leadership.

Russell is responsible for the development of customer relationships, brand management as well as the back-office operations for Chazey Partners. He has a proven history of delivering complex projects including the reorganization of multiple business functions, organizational rebranding and multiple product launches. He has 10 years of experience in finance, marketing and operations and is well suited to supporting leadership teams to create employee centric and customer focused projects.

Russell is a member of the Institute of Management Accountants and has a bachelor and master degree from Western Illinois University.

Shailaja comes with over three decades of experience in the IT and ITeS space. She has held executive leadership positions in global organisations like GE Capital International Services, HCL BPO, SITEL, Steria and Hays Business Solutions.

A proven leader in steering strategic goals of organisations towards successful implementation and achieving target RoI, Shailaja has helped several large corporations set up successful Indian operations.

As an Advisor to the QX Board, she supports the organization in identifying new business opportunities across geographies and bringing in progressive solutions, scalable technology, and operations platforms resilient to an ever-transforming macroeconomic business environment. She also lends her expertise in operational governance and practices enabling QX to stay competitive in achieving its strategic goals.

Shailaja’s core expertise lies in Operations management, Risk Management, Strategic Business Development, and Quality standards across diverse segments. These include BFSI, RPO/HRO, Retail, Utilities, Supply Chain Management, Telecom, IT Operations, IT App Development, and Support.

She is a graduate with professional qualifications in Business Management-IMD Lausanne, Switzerland, Operations Management-McGill University-Montreal, Finance and Strategy-Ashridge University-UK, and Certified Green Belt in Six Sigma.

Shailaja has been lauded for her leadership skills in various forums and organizations and has contributed her insights in panel discussions and electronic media.

A widely travelled hiking and trekking aficionado, she revels in nature and its bounties.

Kate is the Company Secretary at QX and has worked with the business since 2003. She supports the day-to-day administrative functions of the business, including compliance and finance. Additionally, she manages the QX Head Office in Skipton, working with her team to support our global offices and clients as and when required.

She possesses more than 20 years of experience in the payroll sector, PAYE, and other HMRC compliance and brings with her the knowledge and insights from working with a range of payroll sizes and client types. She joined QX as Payroll Manager and is known within the company as the “payroll guru”. Before joining QX , Kate was part of a payroll team within one of the UK’s largest medical recruitment agencies which supplies locums into the NHS.

Kate has excellent attention to detail with the ability to manage multiple clients’ payrolls seamlessly and accurately while maintaining up-to-date knowledge of associated legislation, processes, and protocols.

Esteban Carril is the Managing Director of QX in Latin America, with management oversight for all of QX and its subsidiary, Chazey Partners services in Latin America.

He has over 20 years of Finance, Shared Services, and Operations management experience in different multinational companies. Prior to joining Chazey, he held several top management positions in Latin America.

He was the Latin America Shared Service Director for Latin America at EMC Corporation where he was responsible for establishing and optimizing a multi-task shared service center across the whole region. Prior to EMC, he was the Latin Shared Service Director for 3Com where he led the rollout of SAP in 8 Latin American countries while also responsible for the transformation into a Shared Services model.

Esteban is a CPA graduate from the Universidad de Buenos Aires and has an executive MBA degree with honors from IAE, Universidad Austral. He also attended management and leadership courses at Wharton School and Babson College. Esteban is fluent in English, Spanish, and Portuguese.

Vimal is a veteran of the BPO and ITES space, with 14 years of experience in the Recruitment sector. He has been instrumental in Heading Service Delivery, Process Improvement & Process Re-engineering & Key Account Management while delivering Service Excellence in his prior ventures dealing with clients across the UK, Europe, Middle East & Australia.

An MBA from ICFAI University Hyderabad, he is an inspiring leader with great people management skills, which have helped him to scale mid-sized to large offshore teams and deliver high performance. Vimal also brings a great deal of experience into Strategic Account Management, Operations Excellence, Risk Mitigation by Process Improvement & Process Re-engineering and Team Building.

Vimal is highly organised, goal oriented, independent and hardworking and will stand beside his team in difficult times to provide a conducive environment for success.

Rohit Minton serves as Chief Human Resources Officer (CHRO) at QX Global Group, where he leads the company’s global people strategy, culture, and leadership development agenda.

With over 20 years of experience across the healthcare, IT services, and BFSI sectors, Rohit has a proven track record in HR transformation, M&A integration, and organization scaling.

Before joining QX, Rohit was Group Vice President, HR at Health Prime, where he led the HR charter for India and reported to the global COO. He successfully scaled the workforce from 1,200 to over 3,000 employees and led end-to-end HR transformation initiatives, including the automation of HR processes and implementation HR Platforms to ensure Green Human Resources function, like Darwinbox, Infeedo Engagement Bot, Learning360, etc. , and development of real-time people analytics dashboards.

A strong advocate of building transparent, performance-driven workplaces, Rohit is passionate about enabling HR as a true strategic partner to business growth. He holds an MBA in Human Resources and a BA in Spanish, and is currently based in Bengaluru.

Bhavik Mehta is a seasoned operations and sales expert with many years of demonstrable expertise in managing the demanding finance and accounting needs of diverse clients. His deep-seated proficiency in accounting practices and multi-geography tax legislation enables him to understand the requirements of clients across geographies and deliver customized finance and accounting solutions with an eye on business productivity and profitability.

His professional expertise straddles operations, business development and client relationship management and this allows him to bridge the gap between client expectations and delivery.

At QXAS, he works with accounting firms and practices in the UK, US, Ireland, Canada and Australia to connect them with an outsourced team of accounting and tax experts who act as an extension of their internal team.

Abhijeet is a seasoned F&A operations expert, with more than a decade spent in transitioning, managing and optimising finance and accounting operations. He oversees the F&A operations, with a focus on helping our clients optimise and transform their business processes.

During his last 12 years with QX, he has enabled several clients from recruitment, PBSA, manufacturing and many other industries to achieve cost savings and efficiency gains through business process optimisation.

A Master of Commerce and a certified project management expert (Lean Six Sigma Black Belt) with years of experience in core F&A operations, Abhijeet blends operational experience and project management expertise for transition management, solution designing and client relationship management.

His expertise in all front-end and back-end finance functions, combined with a readiness to take on the most challenging assignments, makes him an invaluable asset to clients.

Niraj is a qualified Chartered Accountant and CPA with over 20 years of experience across the Tax, Accounting, and Financial Services sectors. He currently leads the US operations at QX Accounting Services, with a focus on driving growth, building strong client partnerships, and scaling delivery for accounting firms across the region. In addition to operational leadership, Niraj plays a key role in introducing technology-enabled solutions that enhance service quality and support the evolving needs of clients.

Prior to QX, Niraj spent 13 years at KPMG, where he led engagements across the UK, US, and India, advising clients in Taxation, Audit, and Financial Services. For 2 years, he also served as the operational head for the TaxAssist Master Franchise in Canada, awarded to QX by the TaxAssist Group, where he was instrumental in establishing and scaling the brand locally.

With a deep understanding of accounting operations and a passion for innovation, Niraj has helped firms streamline processes through automation, cloud integration, and workflow optimization. A certified Six Sigma Green Belt Champion and EGMP alumnus of IIM-Bangalore, he brings expertise in strategic planning, change management, and business transformation.

Outside of work, Niraj enjoys playing cricket and chess, practicing yoga, and exploring South Indian cuisine.

Jignesh has a Masters of Computer Applications degree together with close to 15 years of experience in developing diverse products in the recruitment, accounts, and payroll sectors. He is an expert in creating web portals, employing different technologies such as .Net, C#, Visual Basic, INGRES and Superbase.

At QX, Jignesh has developed highly-functional and integrated systems including a document vendor dat parser, email date scrapper, management system, a time-management system, a payroll system, and CRM tools for internal usage, as well as external client applications.

Jignesh plays a crucial role in helping QX’s clients identify effective and optimum software solutions that help them solve their specific business problems. Working closely with the operations teams, the software services team also plays a part in optimising processes through personalised digitisation and intelligent automation solutions.

Gurmukh Sahni serves as Vice President, Business Transformation Services at QX Global Group. With over 22 years of experience in the Finance & Accounting BPO industry, he brings deep expertise in service delivery, transformation, program management, solution design, transitions, and business consulting.

Gurmukh has led large-scale transformation programs across PTP, OTC, RTR, and FP&A, helping clients design target operating models and digital roadmaps that drive measurable business impact. His approach combines process excellence with technology enablement, leveraging Lean Six Sigma, automation, and AI/ML-led innovations to deliver sustainable results.

Prior to joining QX, he held senior roles at global organizations such as EXL and Genpact, where he led multi-tower initiatives, managed complex transitions, and enhanced VOC and NPS scores across enterprise portfolios.

A certified PMP, Prince2 Practitioner, Scrum Practitioner, and Lean Six Sigma Green Belt, Gurmukh is known for his structured yet pragmatic leadership style and a strong focus on continuous improvement and stakeholder value.

Outside of work, he enjoys spending time with his family, exploring new travel destinations, following cricket, and mentoring young professionals eager to grow in the transformation space.

Chuy has over 20 years of experience in the IT industry, with a focus on shared services, process transformation, and robotic process automation (RPA). He is responsible for the Global Intelligent Automation Business Unit, which helps clients on their intelligent automation journey by leveraging the confluence of digital workforce, AI, and data.

As a Global Delivery Lead, Chuy is responsible for the design and implementation of RPA Centers of Excellence (CoEs), bot development, and managed services across multiple software platforms. He has also set up shared services centers from scratch and built expertise in all enterprise processes for both SAP and Oracle. Chuy has implemented innovative shared services offerings, including an RPA CoE and marketing shared services. He has also led a strategic process for a global company to optimize delivery locations around the world and led the transition of large missions.

Chuy is an Industrial Engineer with an MBA from Thunderbird School of Global Management. He has been a columnist for Nearshore Americas and Shared Services and Outsourcing Network (SSON), and holds a US patent issued in 2008. Chuy enjoys playing squash and jogging. He is passionate about all sports and is a fan of Chivas, the most famous Mexican soccer team.

Chas Moore is the Vice President of Transformation, currently heading up the Integration Management Office, while actively supporting several projects with advisory support, quality assurance, and technical expertise. Chas joined QX subsidiary, Chazey Partners, ten years ago and led several projects as the senior project manager in the private sector (Gilead Sciences, Varian Medical Services), higher education (University of California System, Claremont University Consortium), and government (US Department of Health & Human Services, Canadian Department of Fisheries and Oceans). Chas is passionate about practical solutions for complex systems. Throughout his career, Chas has gravitated towards challenging roles that required new thinking and innovation.

With over 25 years of experience, Chas has held several senior roles including chief financial officer, internal auditor, corporate director, college instructor, and vice president. He is a Chartered Accountant (CA), Certified Professional Accountant (CPA), professional facilitator, trained public speaker, certified in business continuity management, and holds a bachelor’s degree in microbiology from the University of British Columbia.

Early in his career, Chas was heading towards becoming a medical doctor, but a lack of desire for the sight of blood and live germs, drove him towards accounting and working in healthcare administration for fourteen years, before joining Chazey Partners. Chas recently earned his black belt in Chito-Ryu Karate and continues to train as work and travel allow.

Alex joined Chazey Partners in 2021 and has led global finance process redesign through to implementation and strategic business technology initiatives spanning finance, human resources and contact centre functions. He has over 15 years diverse experience in leading and delivering finance and technology transformation services with projects spanning multiple phases and geographies. His expertise includes delivery of largescale Oracle ERP implementations, global finance process redesign, acquisition integration – financial reporting, technology, people and processes, divestiture and global chart of account redesign and reimplementation.

He has managed global project teams across multiple geographies including The America’s, Europe and APAC. Experienced in architecting finance and technology solutions, bridging the gap between the business and technical units. Subject matter expert in business processes able to leverage technology to align with global strategic business initiatives delivering cost effective solutions. Alex is a Certified Accountant. Outside of work he is a family man supporting his children’s hobbies and sports at the weekend.

Adriano is a former CFO with over 25 years of experience in strategic turnarounds, business transformation, and project leadership. He has a proven track record of success in designing and implementing cross-functional SSC/GBS/BPO/CoE solutions for global companies. He is an expert in optimizing back-end and front-end functions to create value and restore profitable growth.

Adriano has worked with companies in multiple locations and time zones, and he is fluent in multiple languages. He is a people-oriented leader with a strong track record of success in building and leading high-performing teams.

In his most recent assignments, Adriano implemented the SSC and CoE for one of the most prominent and traditional Japanese organizations, and he also led the Digital Innovation and Service Center for a world leader in the automotive aftermarket industry.

Adriano holds an executive MBA, is a Certified Chartered Accountant, and an Official Statutory Auditor.

Vishal is a sales, marketing and customer success professional with 18 years of work experience. In the last 11 years, he has dedicated himself to managing the development and execution of multi-channel marketing plans to drive revenue and growth.

Vishal has been associated with QX for more than a decade. During this period, he has worked closely with QX Business Units to develop marketing strategies to meet revenue targets, generated ideas to promote the QX brand through multi-channel messaging and developed campaigns to increase marketing qualified leads and sales revenue. Vishal currently serves as the VP of Branding & Communications.

A Bachelor in Commerce and a TESOL-certified teacher with a UCLA Brand Management certification, Vishal has strong interpersonal skills and the ability to collaborate effectively with multiple stakeholders. These skills have allowed him to adapt, manage multiple projects and lead teams effectively, ensuring the successful implementation of complex projects.

Amit Simon is an MBA in Information Technology and an engineer, which puts him in a unique position to play a leadership role in ensuring all of QX business processes meet the highest standards of efficiency and compliance.

Amit has a rich experience of more than 18 years working with client service delivery teams in areas of quality, customer satisfaction, business process improvements, documentation, IT, information security, data protection laws and consulting.

At QX, Amit is the Data Protect Officer and his brief is to ensure the company complies with stringent data protection laws and ISO standards. He led QX’s march towards becoming the first Indian outsourcing company to be GDPR compliant by achieving the BS 10012 certification from BSI

Chandresh Panchal is an MBA in Finance and an out and out results man. His decade long association at QX has seen him play a critical leadership role in managing the activities of diverse administrative and staff functions that are an integral to finance, human resources, information technology, planning, supply, and other corporate services.

He has earned a solid reputation for bringing in new efficiencies to various critical aspects at QX including safety compliance, infrastructure support, budgeting OPEX & CAPEX for facility/admin and more that have facilitated smoother functioning of QX’s facilities and administration.

Chandresh is known for the enthusiasm he brings to each and every aspect of his work and the pride he takes in achieving key ‘employee services’ objectives. He is also an avid reader and travel enthusiast.

Niraj Jain, an accomplished professional with a Master of Law degree, leads the Legal and Compliance division at QX. In this role, he is dedicated to providing a wide range of legal and compliance services across all our global business verticals. He has more than 15 years of experience as a legal professional and has worked in diverse industries spanning E-Commerce, Information Technology, Insurance, BPO & KPO and more. With a specialization in Intellectual Property Rights (IPR), Niraj is involved in both the legal and commercial side of transactions.

He aims to understand the business from multiple perspectives including functional, technical, commercial and legal to offer customized legal services tailored to meet the specific needs of a business.

At QX, the activities he oversees include drafting, negotiations, vetting of all genres of contracts, reviewing of policies & processes and every activity that has a bearing on the company’s global business from a legal standpoint.

Nihar is a highly accomplished and experienced professional with over 22 years of expertise in growth strategy, business transformation, corporate development, market intelligence, strategic partnerships, and process improvement. As the Vice President, Operations, and Centre Head of our Vadodara delivery center, he oversees Operational Excellence, People Management, Client Engagement, Financial Management, and Compliance & Risk Management, promoting a culture of continuous improvement and innovation for the centre.

With a background in project management and a strong understanding of Lean Six Sigma, Nihar is well-equipped to lead and manage complex projects and initiatives. He has a strong Consulting and Research background with McKinsey & Company.

He has a proven track record of delivering results, demonstrated by his successful tenure at Nielsen IQ, where he managed global projects for Fortune 500 clients and worked across 35+ countries projects and helped the organization achieve significant financial savings.

In addition to his professional accomplishments, Nihar is a dedicated leader who values continuous improvement and has a strong commitment to his team’s success. He also enjoys hobbies such as swimming, reading, and spending time with his family.

Bala is an experienced professional with 19 years of expertise in Business Process Management, particularly in managing large-scale Service Delivery Operations. He currently serves as the Vice President of Operations and Center Head of Mumbai, leading the QX Mumbai centre and overseeing Operational Excellence, People Management, Client Engagement, Financial Management, and Compliance & Risk Management, promoting a culture of continuous improvement and innovation for the Mumbai centre.

Bala has a strong background in people management, client management, P&L management, Six Sigma Methodology, and Data Analysis. His skills have been instrumental in managing various projects and bringing industry best practices to QX.

He has previously worked at Cognizant as a Deputy General Manager, managing financial services clients for North American regions. In addition to his professional responsibilities, Bala is a dedicated leader who values teamwork and collaboration and spends his free time pursuing hobbies such as cooking and spending time with his family.

Abhishek is an experienced professional with 18+ years of experience in the BPO/KPO/ITES industry. His expertise in Business Process Management, project management, analytical skills, customer service, strategic planning, and operations management makes him the perfect choice as the Vice President, Business Operations, and Centre Head of our delivery centre in Noida. His background in these areas allows him to effectively lead and manage the centre, by overseeing Operational Excellence, People Management, Client Engagement, Financial Management, and Compliance & Risk Management, promoting continuous improvements and growth of the centre.

Abhishek is PMP, CSM, & Six Sigma certified and has a very strong hold in Project Management, People/Team Management, Six Sigma Methodologies, & P&L Management.

Before joining QX, Abhishek worked as a Team Manager at Cognizant, successfully managing several projects for UK & Australia-based clients. His experience and skills make him a valuable asset to the QX organization and a key leader in driving the company’s success.

In addition to his professional responsibilities, Abhishek is also a dedicated family man who values spending time with family & loved ones.

Eric Thornberg serves as Chief Revenue Officer for QX Finance & Accounting, where he is responsible for expanding QX F&A’s client base and driving top-line growth.  

With over two decades of leadership experience across outsourced accounting, fractional CFO, and marketing services, Eric has helped companies across sectors including technology, real estate, hospitality, manufacturing and Private Equity. 

He has worked with globally recognized brands such as BMW, Benjamin Moore, Burger King, Ford, Google, Hilton, and Universal Studios, helping them transform their sales, marketing, and back-office operations. He also helped launch Dyson B2B in North America, growing it to a $1B business through strategic partnerships with Ferguson Enterprises, and played a key role in scaling a finance outsourcing provider through data-driven organic revenue across Private Equity, manufacturing, healthcare, restaurants and the broader middle-market.  

At QX, he leads new business development efforts, engaging directly with decision-makers to help them access scalable, high-impact outsourcing solutions that combine skilled talent with automation to improve efficiency and control.

A native of Minneapolis, Eric now lives in Southern California with his wife Maggie, their 10-year-old son, and their two-year-old Golden Doodle, Denver. He is an avid traveler and book enthusiast, currently reading Mark Twain’s biography, John Maynard Keynes, and Poor Charlie’s Almanack. 

Punit Somani is Vice President – Business Development at QX Global Group, responsible for onboarding new clients and building strategic relationships across the United States. As the face of QX in the region, he plays a key role in expanding the firm’s presence and helping clients unlock value through outsourcing and transformation.

Punit joined QX in September 2023, bringing over 15 years of global experience in sales and customer success within the finance and accounting outsourcing (FAO) space. He has been instrumental in opening new sectors such as senior living and accelerating growth in the Build-to-Rent (BTR) market through strategic partnerships and thought leadership.

His expertise lies in process reengineering, digital transformation consulting, and helping clients build strong business cases for outsourcing. He works closely with operators in multifamily, student housing, and senior living sectors—enabling them to achieve up to 60% cost savings through offshore delivery and automation. Known for his relationship-driven approach, Punit builds trust-based partnerships that deliver long-term impact.

Punit holds a Bachelor’s degree in Commerce and an MBA from the University of Mumbai. Based in Michigan, he enjoys playing volleyball, supporting local social initiatives, and exploring new restaurants with friends and family.

Nishant Kumar is Vice President of Sales at QX Global Group, responsible for leading client acquisition and driving revenue growth. He partners directly with business leaders to help them achieve their strategic objectives by delivering scalable, technology-enabled outsourcing solutions.

With over 20 years of experience in sales and business development, Nishant brings a strong track record of success across multiple industries. His expertise lies in identifying the right-fit solutions for clients ranging from listed enterprises to high-growth mid-market firms. He has supported organisations through critical transformation goals, including cost optimisation, process efficiency, and digital enablement, all while maintaining a strong focus on long-term client success.

Nishant holds a Bachelor’s degree in Commerce and an MBA in Marketing. He previously worked with QX from 2013 to 2022 and rejoined the business in September 2025 to support its next phase of expansion. Over his career, he has led go-to-market strategy and customer engagement across sectors including finance, accounting, IT, telecom, and healthcare.

Outside of work, Nishant is a passionate weekend chef and enjoys spending time with his family. He also plays cricket, chess, and snooker in his spare time.

“Mike is a seasoned growth and business-development leader with 25 years of helping professional-services firms sharpen their competitive edge. Armed with a career spanning strategic sales, marketing, and practice management, he specialises in guiding CPA firms toward higher capacity and profit through the right blend of talent and technology.

Mike’s track record includes scaling technology-enabled back-office solutions as VP of Growth at Sentient Solutions and leading business development at Brown Edwards, where he strengthened brand presence and client retention. Certified in advanced B2B sales strategy and known for a confident executive presence, he excels at translating market challenges into clear, revenue-driven action plans.

At QX Accounting Services, Mike’s mission is simple: equip CPA firms with outsourcing, automation, and data-led insight so they can evolve into the “Firm of the Future”—agile, advisory-focused, and PE-ready.”

Pramith is an accounting and payroll professional with focused expertise in helping companies effectively manage and optimize their bottom line.

With more than 9 years of experience of working with Payroll and Accounting companies, he has developed a solid understanding of their pain points and offer solutions that successfully tie in with their needs, requirements, and expectations. With a Lean Six Sigma certification under his belt, he is also an expert in optimising processes and making them leaner and stronger to drive business efficiency.

At QXAS, his core focus is to align accountants and payroll companies including those offering umbrella services and international contractor payroll with the most efficient, effective and affordable Accounting and Payroll services, through a custom engagement model that caters to both immediate and long-term needs.

“As Vice President of Growth at QXAS, Cora Vollmar drives strategic expansion across the U.S. market. With 15 years in accounting, 8 in workforce management, and 7 in outsourcing, she brings deep operational insight and client focus. Cora leads initiatives that elevate service delivery, market positioning, and automation-driven efficiency through software solutions. She partners with leadership to scale operations and build strong relationships with CPA alliances and state CPA societies.

“Growth isn’t just about numbers—it’s about building trust, delivering value, and creating momentum.”
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“Trevor is a seasoned sales and business management professional with over a decade of experience and focused expertise in helping companies effectively optimize their performance.

With a strong academic background in Business Management & Marketing and a Mini MBA, Trevor has honed his expertise in business development and strategic sales. His certifications in B2B Sales Strategy and Executive Presence further underscore his commitment to mastering the art of effective business communication and leadership.

Over the years, Trevor has developed a keen understanding of the challenges businesses face in optimizing their sales performance. He has a proven track record of providing effective solutions that align with their unique needs and drive business efficiency.

At QXAS, his core focus is to help CPAs and accounting firms tackle their pain points by delivering tailored solutions through a strategic approach to help them transform into Firms of the Future. “

Craig Chatwin is a seasoned leader with over 25 years of experience in driving growth, strategic transformation, and operational excellence. With a background that includes senior roles such as Partner and Head of Tax for Scotland and COO of an accountancy and wealth management firm, Craig has demonstrated an exceptional ability to lead teams, implement technological innovations, and achieve significant growth targets.

Craig’s extensive experience includes serving on the UK Tax Board, where he was responsible for scaling tax revenues and enhancing personalized client service through cutting-edge technology. He is dedicated to fostering a high-performance culture, mentoring leaders, and expanding QX Accounting Services’ footprint across the UK.

Outside of work, Craig is actively involved in the community, serving as a Trustee for several organizations and contributing his expertise to drive strategic development and financial governance.

“Nicholas is a results-oriented executive with deep expertise in business development, strategic partnerships, and client success across the accounting, real estate, and technology sectors. He has a proven track record of accelerating revenue growth, improving operational efficiency, and building trusted relationships with executive leadership teams. His leadership style is rooted in strategic execution, data-driven insight, and collaborative problem-solving.

Throughout his career, Nicholas has held senior roles at leading international firms, where he consistently surpassed sales targets, advised enterprise CFOs, and developed key relationships in the commercial real estate and financial services industries. His experience includes managing multi-national teams, leading business analysis for Fortune 500 clients, and delivering scalable solutions that drive long-term value.

Outside of his professional pursuits, Nicholas is an avid traveler and sports enthusiast who values quality time with family. He actively participates in local sports leagues and supports various charitable initiatives within his community.”

Hiren Desai is Vice President in the CEO’s Office at QX’s Finance & Accounting division, where he plays a key role in shaping business strategy and leading high-impact initiatives. He works closely with the F&A CEO to deliver executive-level support and collaborates with sales and operations teams to design innovative, client-centric solutions.

Hiren joined QX in January 2023 as Senior AVP – F&A, bringing deep experience in finance operations, process transformation, and automation across the UK and US markets. He was promoted to Vice President later that year and has since played a pivotal role in driving growth and expanding the F&A portfolio. His collaborative approach and strong cross-functional understanding have helped bridge gaps between service delivery, client engagement, and solutioning.

He led the development of FINACE, QX’s unified F&A delivery platform, which has been recognised for its innovation and impact. He remains closely involved in solution design and contributes to strategic decision-making across the F&A leadership team.

A Chartered Accountant from the Institute of Chartered Accountants of India, Hiren has also completed several professional and management certifications. Outside of work, he enjoys travelling, playing cricket, and capturing moments through his passion for photography.

Hardik Sanghvi is a seasoned finance leader at QX Global Group, responsible for driving operational excellence, strategic alignment, and client success across the company’s Finance & Accounting operations. With over 18 years of experience in the domain, Hardik oversees a team of 450+ professionals delivering services to clients across the UK and US — spanning sectors such as student housing, multifamily and senior living, recruitment, and travel.
Since joining QX, Hardik has played a pivotal role in building high-performing teams, implementing succession plans, and mentoring emerging leaders. His leadership style blends rigorous financial governance with a strong focus on innovation, ensuring that QX clients benefit from process transformation, automation, and scalable delivery.

Hardik works closely with senior leadership, including the CEO and CFO, to align financial strategies with organizational goals, while fostering collaboration across departments to drive integrated business outcomes. His initiatives have included digital transformation projects, ERP implementations, and risk mitigation programs that reinforce transparency and ethical governance.

A Chartered Accountant with a Master’s in Commerce, Hardik brings both technical depth and strategic foresight to his role. He is based in India and is passionate about nurturing finance talent and building future-ready teams.

Kavitha Mooteri is a Client Service Partner at QX Global Group, managing key strategic accounts across industry verticals. She is focused on helping clients meet their long-term objectives by driving intelligent automation, cross-functional collaboration, and operational efficiency.

Kavitha joined QX in March 2021, bringing with her over two decades of experience in transition, project delivery, and business change management across the outsourcing, services, and IT sectors. Since joining, she has played a central role in designing and implementing automation and analytics-led solutions that enhance client outcomes and service delivery.

Her expertise spans complex transitions — including moves from in-house to offshore delivery, third-party to captive shifts, and SAP-enabled transformations. Kavitha’s approach centres on partnership, with a strong emphasis on delivering exceptional service experiences and measurable client value.
She holds a Master’s degree in Economics and Political Assessment for Pacific Basin Countries from Dominican University, California. Outside of work, she enjoys travelling, theatre, and opera.

Rajen Sachaniya is Vice President of Finance at QX Finance & Accounting Services, where he plays a strategic role in steering the company’s financial direction and ensuring its alignment with long-term growth ambitions. He partners closely with cross-functional teams — including sales, marketing, operations, transformation, legal, and recruitment — to embed financial discipline and enhance enterprise-wide performance.

Since joining QX in 2008, Rajen has held a series of senior finance roles, steadily expanding his remit and influence. He has been instrumental in building the finance function from the ground up: setting robust policies, improving cost efficiency, and strengthening financial governance.

Rajen’s expertise spans strategic planning, budgeting, variance analysis and regulatory compliance. He has successfully led multi-location, multi-currency financial consolidations, navigated complex foreign exchange environments, and overseen end-to-end statutory and tax audits, reinforcing QX’s reputation for operational and financial integrity.

A qualified Cost Accountant (CMA – ICWA) with a Bachelor’s degree in Commerce, Rajen is based in Ahmedabad. Outside of work, he is an avid volleyball player and enjoys exploring diverse perspectives through podcasts.

Yogesh Sapar is Vice President in QX Global Group’s Finance & Accounting business unit, leading a team of over 450 professionals and serving 50+ clients across Europe, the US, and Australia. He is focused on delivering measurable business outcomes through operational excellence, digital transformation, and continuous process optimization.

Since joining QX, Yogesh has played a pivotal role in driving strategic operations across multiple finance domains. His leadership has strengthened delivery frameworks and accelerated automation initiatives. Prior to QX, he held senior roles at WNS Global Services and Maersk, where he managed global RPA programs, led end-to-end finance transitions, and executed Lean Six Sigma projects that improved productivity and reduced cycle times.

Yogesh brings deep expertise in finance operations, robotic process automation (RPA), and performance management. Known for applying Lean principles and embedding strong internal controls, he consistently enhances delivery quality and operational scalability across global engagements.

He holds an MBA in Finance, alongside diplomas in Taxation Laws and Business Management, and a post-graduate degree in accounting. Yogesh is a certified Scrum Master and trained in PMP and Prince2 methodologies. Outside of work, he enjoys badminton, road trips, reading, and horse riding.

Gagandeep Chadha is Vice President of Transition & Transformation at QX Global Group, responsible for driving digital transformation, scaling AI capabilities, and fostering a culture of continuous innovation. She leads complex service transitions across operations and technologies, ensuring structured, seamless, and risk-mitigated handovers.

She joined QX in 2023, bringing with her leadership experience from Accenture and Genpact, where she managed operations and technology delivery for global clients across diverse industries. At QX, she works closely with clients, partners, and internal teams to co-create future-ready solutions that deliver tangible business value.
With over 17 years of experience in Finance & Accounting, Gagandeep introduced QX’s proprietary SCALE Transition Methodology, streamlining transitions and enhancing operational agility. She has successfully deployed digital FTEs to accelerate automation and efficiency across delivery processes.

Gagandeep is a Chartered Accountant and has completed multiple professional and technical certifications. Passionate about mentoring, she actively coaches emerging leaders and supports the next generation of professionals in navigating their careers with confidence.

Manmohan Sharma is Vice President – Talent Management at QX Global Group, leading the training and development strategy for the Finance & Accounting (F&A) division. His focus is on building future-ready talent through digital learning, leadership development, and aligning workforce capabilities with evolving business needs.

Since joining QX in 2020, Manmohan has held multiple leadership roles, shaping learning frameworks that enhance service delivery and client satisfaction. Prior to QX, he held senior roles at WNS Global Services and Mphasis, where he led global training initiatives across F&A and customer service domains.

Manmohan brings over 20 years of experience in L&D, with expertise in setting up training functions from scratch, launching programs like MAC and Payroll Foundation, and driving digital transformation in learning. His approach blends operational insight with a strong people-development ethos.

He holds a Bachelor’s degree in Business Administration and certifications in ITIL V3 Foundation, Transactional Analysis, and PMP training. Based in Pune, he’s a keen trekker and traveler who enjoys staying active through regular workouts.

Pankaj Garg is Vice President at QX Global Group and a key member of the Finance & Accounting leadership team. He leads strategic initiatives to strengthen QX’s capabilities within the insurance sector, drawing on a strong background in controllership, planning, reporting, consulting, and ERP implementation.

With over 18 years of experience in finance transformation and consulting, Pankaj has worked across global markets, supporting large-scale initiatives for insurance and reinsurance clients. He has defined and implemented target operating models, led IFRS 17 adoption programs, and overseen ERP rollouts that have improved compliance, accelerated close cycles, and enhanced operational efficiency.

Pankaj brings deep expertise in regulatory compliance, financial reporting, and accounting standards such as US GAAP and IFRS. His work includes designing scalable finance processes, resolving long-standing suspense balances, introducing automation, and enabling proactive financial management. His collaborative leadership style has consistently delivered measurable results and supported sustainable transformation.

He is a Chartered Accountant, IFRS 17 Certified, and holds a Bachelor’s degree in Commerce. He has also completed Gen AI Explorer certifications. Based in Gurgaon, Haryana, Pankaj enjoys solving financial challenges through technology, values teamwork in driving transformation, and makes time for cricket when he can.

“Gaurav Bhansali is a licensed U.S. CPA and Enrolled Agent and brings over a decade of experience spanning US taxation, global delivery models, digital transformation, and client operations. His career blends deep technical expertise with a strategic outlook on scaling professional services in a globalized, tech-enabled environment.

At QX, Gaurav works across functions to support US-based CPA firms, private equity clients, and mid-market businesses in enhancing operational efficiency, expanding service capacity, and unlocking growth through offshoring. He plays a key role in strengthening client relationships, improving delivery frameworks, and introducing technology-led solutions across compliance, advisory, and support functions.

Prior to QX, Gaurav held leadership roles at EY, where he led high-impact projects involving tax automation, managed global teams, and drove service transformation for some of the firm’s largest clients. His background includes experience with firms operating in North America, the Caribbean, and India, offering a well-rounded, international perspective.

Known for his collaborative leadership style and commitment to continuous improvement, Gaurav is passionate about developing talent, driving innovation, and helping firms adapt to the evolving demands of the accounting and finance landscape.
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“Amit has more than 20 years of experience in accounting and tax operation. He is an out-an-out process man and his forte is setting up a client delivery process, enabling client to maximise value from their association with QX Accounting Services.

At QX, Amit’s key responsibility is to establish a comprehensive quality control process that includes set up, monitoring and control. He is bridge between clients and the operation team, ensuring seamless delivery and expectation management. In addition, he drives process documentation and reviews and mentoring and guiding all stakeholders to adhere to strict quality control standards.

He’s the gatekeeper of quality at QXAS.”

“With over two decades of experience at the intersection of accounting and outsourcing, Viral brings unmatched insight into the operational needs of accounting firms and the outsourcing solutions that drive measurable ROI. His journey at QXAS—from Senior Accountant to Vice President—reflects a deep commitment to excellence, innovation, and client success.

Having worked extensively with UK-based SMEs, Viral has hands-on expertise across accounts preparation, bookkeeping, tax, payroll, company secretarial, and practice management. His proficiency spans all major accounting and tax software platforms, and his eight-year tenure as Practice Manager at a UK firm overseeing 500+ clients has equipped him with a comprehensive understanding of practice operations.

Viral leads the Operations division at QXAS, orchestrating workflow management across teams in the UK, USA, Canada & Ireland. He ensures timely, high-quality service delivery tailored to each client’s unique requirements. His leadership is defined by performance excellence, strategic resource coordination, and a client-first approach that transforms expectations into outcomes.”

Akash Goyal, Vice President – Operations at QX Global Group, a results-driven leader with 18+ years of global expertise in Recruitment Process Outsourcing (RPO) and Business Process Management (BPM). He has successfully delivered scalable talent solutions and operational efficiency across the UK, US, and India.

At QX Global Group, Akash heads end-to-end RPO operations with full accountability of crafting high-impact recruitment strategies, optimizing delivery models, and driving measurable business outcomes. His cross-sector experience spans investment banking, healthcare, and customer service, underpinned by data-led decision-making and continuous improvement. Looking to build a future-ready workforce or streamline operations? Connect with Akash to unlock smarter, faster, and more strategic talent and process solutions.

As the Vice President of RPO Operations at QX Global Group, I lead a team of professionals who deliver high-quality recruitment solutions to clients across various industries. With over 5 years of experience in this role, I have successfully managed large-scale recruitment projects, ensuring timely delivery and client satisfaction.

I am passionate about building strong relationships with my clients and candidates, and I have a proven track record of increasing client retention rates and candidate satisfaction. I also hold a Sales Excellence certification from Dale Carnegie Training, which demonstrate my commitment to continuous improvement. My goal is to leverage my skills and experience to drive growth and innovation wherever I work.

Paresh is a seasoned RPO operations expert, with more than a decade spent in transitioning, managing and optimising RPO operations. He oversees the RPO business operations, with a focus on helping our clients optimise and transform their business processes. With a keen eye for detail and a passion for building cohesive teams, he leverages analytical insights and operational excellence to advance QX’s mission of delivering innovative, client-centric recruitment solutions.

Saurabh Sharma is the Vice President of Operations at QX Global Group, bringing over 18 years of experience in Recruitment Process Outsourcing (RPO). In his current role, Saurabh plays a pivotal part in shaping and overseeing operational strategies and processes across the organization. His leadership is instrumental in driving efficiency, client satisfaction, and sustainable growth.

With deep expertise in Healthcare Recruitment, Saurabh ensures that operational frameworks align with industry standards and client expectations. He is responsible for managing budgets, overseeing profit and loss (P&L), and resolving escalations with a focus on delivering excellence.

With over 20 years of experience in global organizations like IBM, Oracle, VMware, and Robert Walters, I’ve built a track record of strategic leadership and business impact. I moved into leadership roles early in my career, successfully managing P&L ownership and driving thought leadership across diverse markets.

My experience spans the US, EMEA, and APAC regions, with a strong grounding in the India staffing ecosystem—covering contract-to-hire, permanent staffing, and RPO solutions. Currently, I lead the US and LATAM operations at QX, where I focus on scaling teams, optimizing delivery, and enabling growth across key markets. I bring a unique blend of operational excellence, people-centric leadership, and global market insight to every role I take on.