Topics: Outsourced Recruitment Solutions, Outsourcing vs Hiring, Recruitment Process Outsourcing

Outsourcing Vs Hiring (In-house): Which is the Smarter Choice for Your Business?

Posted on January 25, 2023
Written By Aanchal Jain

Outsourcing vs Hiring

Although it’s not simple, hiring employees is crucial in growing your firm. Your business needs more staff to develop and expand, and you want the new hires to be talented and work well with the rest of your team. This usually entails employing internal team members, but your company may also choose to outsource certain duties. This makes hiring a little simpler because the cultural fit is less crucial than it could be for a full-time employee. It still counts, but on a different level, because it’s simpler to split ways with an outsourced party than with a full-time employee.

You ought to be aware of when to outsource work and when to keep it in-house on your team. It is difficult for businesses to decide whether they should recruit staff in-house (insourcing) or outsource. Recruitment process outsourcing (RPO) has gained massive popularity in the staffing industry. RPO services provided by recruitment outsourcing companies help staffing agencies to find potential candidates faster and cost-effectively compared to engaging recruiters in-house. However, there are a few important factors to consider when deciding whether to engage someone full-time rather than working with a recruitment outsourcing company.

How Do Staffing Businesses Choose Between Outsourcing and Hiring (Insourcing)?

Find out the advantages and disadvantages of both recruitment process outsourcing and hiring recruiters internally. Work on three basic parameters to arrive at a decision:

  • Run a cost-benefit analysis to see if RPO services (outsourcing) are more cost-effective than hiring a staff member internally (insourcing).
  • Outsource recruitment work to third parties when there is a knowledge gap, and a recruitment outsourcing company can fill it with their advanced technological support and industry expertise.
  • Never outsource work that is necessary to maintain your business’s competitive edge.

A comparative analysis between outsourcing and hiring across various parameters can help you make the right choice for your business.

Type of servicesServices, processes, or business operations that lend your business a competitive edge should be performed internally by hiring the required staff.Non-core business functions or recruitment processes that are repetitive, time-consuming, or require huge investments in infrastructure or technology can be outsourced to improve your business's overall efficiency and profitability.
Cost-effectivenessIf your business does not have enough resources in-house, hiring new resources and implementing the required infrastructure could increase the overall cost of hiring and overheads.RPO services are highly cost-effective. For example, staffing agencies in the United Kingdom can outsource UK recruitment in India and take advantage of economies of scale since recruitment outsourcing companies in India already have a robust RPO infrastructure in place and cater to many clients within the same industry.
Location and ControlNew hirings are provided facilities at company-owned premises. This allows for better control, and businesses can easily overlook the operations and activities of an in-house team. When outsourcing, an external team works for you from the low-cost, offshore delivery centres of the recruitment outsourcing company. This could lead to a lack of control in managing the activities ad operations of the offshore team. However, reputed RPO companies have streamlined processes making it easy to control and monitor the operations of your offshore team.
ConfidentialityBusiness operations involving confidential data or information that gives the company a competitive edge in the market should be done in-house by hiring the right professionals. Hiring ensures a high level of data privacy as sensitive information stays in-house. Weak data security of the recruitment outsourcing company could lead to data breaches or failure to maintain your clients' data privacy. Always check your RPO partner's data security standards and track record.


Evaluate your business’s needs to arrive at the right decision on outsourcing vs. hiring. While it is crucial to keep control of the core business functions, you can start outsourcing mundane business functions or non-core activities that are time-consuming. It is also important to identify skill gaps or lack of expertise in business areas where an external provider can help drive efficiencies and streamline the processes. For example, recruitment process outsourcing can help staffing companies carry out admin and compliance functions such as payroll management, timesheet management, reference checks, resume formatting, etc., at a much lower cost than hiring professionals in-house. In a nutshell, consider the risks of outsourcing or hiring in-house for your business before you make a decision.

If you are looking to outsource recruitment process to offshore RPO companies and would like to know which RPO services are best suited for your business, get in touch with our experts today. QX Recruitment Services has been helping staffing agencies in the UK for over 18 years streamline their recruitment processes and deliver exceptional outsourcing solutions from their six delivery centres spread across India and Mexico.

Originally published Jan 25, 2023 11:01:47, updated Jan 25 2023

Topics: Outsourced Recruitment Solutions, Outsourcing vs Hiring, Recruitment Process Outsourcing

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