Topics: Candidate Sourcing, Recruitment Process Outsourcing, skills shortage, Talent Acquisition, Understaffing

5 Ways in Which Understaffed Firms Benefit from Outsourcing

Posted on March 18, 2022
Written By Aanchal Jain

5 Ways in Which Understaffed Firms Benefit from Outsourcing

Is being understaffed costing you new business opportunities? Many organisations worldwide are losing clients and valuable growth opportunities due to shortages of staff and resources. High employee turnover, skill shortage, and labour shortage have created severe understaffing issues for most industries. And recruitment firms are finding it difficult to source suitable candidates to fill all vacancies.

Outsourcing the recruitment process to offshore delivery centres is fast becoming a cheaper, timesaving, and more efficient alternative to resolving all understaffing issues. Recruitment Outsourcing Companies can help understaffed staffing agencies find the best-fit candidates for their clients. RPO providers deliver services such as candidate sourcing & screening, full-cycle recruitment, payroll management, market mapping, and out-of-hours support at lower costs and lesser time. They use the latest talent acquisition tools and automated technology and have emerged as the best solution for understaffed recruitment agencies dealing with skills and labour shortages.

Learn how understaffing can damage your business and how outsourcing recruitment assistance can be a perfect solution to meet all your staffing requirements below.

What Causes Short Staffing?

Short staffing occurs for many reasons, such as a shortage of qualified candidates, increased business volume, high employee turnover rate, or business downsizing. Labour and skills shortage have emerged as a major concern for developed economies such as the UK.

According to The Recruitment & Employment Confederation report:-

  • The biggest concern for 2021 is the severe labour shortage faced by 88% of recruiters.
  • Skills shortage emerged as the other big concern faced by 65% of recruiters.
  • 97% of the respondents admitted that it takes longer to fill the vacancies indicating difficulties in candidate sourcing, screening, and recruitment.
  • About two-thirds (58%) of recruiters said they have almost 30% more vacancies to fill than pre-pandemic time.

As per the REC report, Business & Accounting, Healthcare, IT, Industrial, Retail, Construction, and Education are some of the most challenging industries for recruiters to source candidates.

Most understaffed industries in UK - challenging industries for candidate sourcing

*Source: Recruitment and Employment Confederation (

Factors Responsible for Understaffing

The changing scenario has put immense pressure on the recruitment and staffing agencies to source the right-fit candidates and fill the vacant positions across the understaffed industries. The changing job market has resulted in creating several staffing issues for recruitment agencies due to factors such as:

  1. Sudden vacancies– Recruitment firms must fill in sudden vacancies at short notice. Finding suitable candidates on many occasions when the requirement is huge can be difficult. Given the job market and understaffing issues, they are unable to deliver.
  2. Skill ShortageCandidate recruitment for Healthcare, IT, Engineering, Accountancy, and other high-calibre industries is challenging for staffing agencies. Countries such as the UK are experiencing skills shortage and it is difficult to fill all vacant positions in these sectors.
  3. Candidate Screening– Searching for candidates within the same talent pool is exhaustive, and recruiters have limited options that do not suffice to fill all vacancies.
  4. Lack of Resources – Many recruitment agencies do not have access to automated tools and the latest technology to complete the recruitment process for such industries.

How can understaffing damage your business?

  • Lower Employee Productivity – The burden of understaffing falls on the existing employees who need to work extra. They have to substitute for the understaffed workforce taking more than their usual workload. This results in overwork and exhaustion for the existing workforce and decreased productivity.
  • Lower Employee Morale – Employees at understaffed firms have more work to complete and higher performance expectations adding to their stress levels. Stressed-out employees experience lower job satisfaction and subsequently lower employee morale.
  • High Employee Turnover – Understaffing at the workplace leads to higher employee turnover rates as employees are unsatisfied and experience physical and mental exhaustion. As old employees leave their jobs for better working conditions, understaffed businesses face challenges in hiring and training new employees.
  • Loss of Business – A short-staffed business does not have enough workforce to deliver the required goods and services to its clients. As a result, many companies miss growth opportunities and lose projects. Loss of business also results in loss of revenue and missed opportunities to enter new markets.
  • Damaged Reputation – Inability to meet deadlines and deliver client requirements due to staff shortage damages a business’s reputation. When there are insufficient employees, client service and work quality are adversely affected. This can negatively impact the brand image.
  • Higher Payroll Costs – When staffing levels are too low, companies hire temporary staff resulting in higher payroll costs. Companies further incur additional charges for training new employees. They also have to spend more than usual on the hire-and-train process for temporary staff.

Five Ways in Which RPO Helps to Tackle Understaffing Issues

Outsourcing the recruitment process is a great way to tackle understaffing problems at a workplace. Whether you require temporary workers, contractual workers, or full-time employees on a long-term basis, your offshore recruitment partners can help find the right fit. Recruitment process outsourcing services offer a complete solution and tailored services facilitating understaffed firms to hire the best talent for any industry and overcome problems such as skills shortage and labour shortage.

Benefits of outsourcing recruitment processes to offshore experts:

  • Outsourcing helps ease the workload and takes the burden off the workforce, thereby improving productivity levels.
  • RPO is a great way to deal with problems such as skills shortage. While hiring from a limited talent pool makes it difficult for companies to fill specific roles, RPO allows greater flexibility and access to a larger talent pool.
  • Better working conditions and less workload, in turn, results in improved employee morale and higher job satisfaction. These factors are directly linked to lower employee turnover rates and longer tenures of the workforce.
  • Quality of service delivery at understaffed forms often takes a hit as employees are overburdened. Outsourcing tedious tasks to offshore delivery centres will ensure efficiency in processes and save time and cost.
  • RPO providers use the latest tools for candidates sourcing, hiring, and employee & payroll management. Implementing the latest technology drives efficiency and speed to the service delivery of understaffed firms.

QX RPO Solutions for Staffing Firms

Are you a staffing/recruitment agency having difficulty filling all open vacancies for your clients?

Is your workforce dealing with understaffing issues resulting in lower productivity, lower morale, delays, and a decline in service quality?

It is time to look for cheaper, time-saving alternatives to hiring temporary staff to meet all your business requirements.

A free consultation with QX Global Group can help you find out how all your staffing requirements can be met with ease and efficiency.

We are a leading recruitment outsourcing company in the UK & the US, offering offshore recruitment services:

  • Full Cycle Recruitment
  • Candidate Sourcing
  • Resume Formatting
  • Screening
  • Head Hunting
  • Market Mapping
  • Compliance
  • Onboarding
  • Payroll Management
  • Out-of-hours Support

Book a Consultation

We hope you enjoyed reading this blog. If you want our team to help you resolve talent gaps, reduce costs and transform your business operations, just book a call.

Originally published Mar 18, 2022 04:03:40, updated Jan 25 2024

Topics: Candidate Sourcing, Recruitment Process Outsourcing, skills shortage, Talent Acquisition, Understaffing

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