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Delivery model consulting
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Achieve successful outsourcing with

Delivery Model Consulting Service

 

Identifying the right delivery model for your organisation is a critical decision. Your choice will define the availability of right resources with the right skill sets and the cost the business has to pay for them. Each delivery model has its one own set of benefits and drawbacks, which makes choosing the right one even more difficult.

QX Global Group offers delivery model consulting as a service, helping organisations choose the model that best suits their current and future business objectives.

USEFUL LINKS

AUTOMATION CONSULTINGOPERATING MODEL CONSULTINGPROCESS CONSULTING

SET UP FUTURE-READY TEAMS WITH DELIVERY MODEL CONSULTING SERVICE

EXPERT KNOWLEDGE

Benefit from the industry expertise of the QX consulting delivery team to set up scalable teams that drive business growth

INCREASED EFFICIENCY

Add agility to your key projects through streamlined information flow and processes

STREAMLINED WORKFLOWS

Gain better control over project planning and execution by defining work distribution & integration

CONNECTED TEAMS

Use information effectively to unite teams across locations & time zones

 

DELIVERY MODEL CONSULTING SERVICE OFFERINGS

Our Delivery Model Consulting Service helps you identify from three dynamic models:

Delivery Model

Description

      Pros

      Cons

Onshore The team of the service partner delivers from the client office or the office of service partner located onshore near client location
- Seamless extension of current team
- No language barrier and similar culture as client
- Data security is easier
- Same time zone
- Highest cost of all models
- Resource availability with right skill set is a challenge
Offshore The team of service partner is located at a low cost offshore location
- Least expensive
- Scalable model with right skilled resources easily available
- Creates a global footprint by expanding operations in another country
- Communication and cultural assimilation is difficult
- Time zone difference creates challenges in working together
- Ensuring data security is critical
Hybrid Combines both the above models to create a distributed team
- Leverage global talent pool to get the right resources at the right cost
- Easy to maintain 24X7 delivery operation
- Disaster recovery and business continuity support
- More expensive than pure offshore delivery model
- Complex team structures are difficult to manage
STRUGGLING WITH IDENTIFYING THE CORRECT DELIVERY MODEL FOR YOUR BUSINESS?
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FAQs

Q
HOW DO I KNOW WHICH DELIVERY MODEL IS BEST FOR ME?
A
The choice of delivery model will depend on a number of factors and which one is the priority for your business. You need to check if the required skillset is available in your location at a reasonable cost, if the need to work in the same time zone critical for your business or if your business needs to create a disaster recovery centre. Analysis of all these factors will help you choose the best delivery model.
Q
DOES THE DELIVERY MODEL VARY FOR DIFFERENT PROCESSES?
A
Yes, the business requirements may be different for different processes and hence the best fit delivery model will vary as well. Some parts of the process may require onshore presence, where as some others may be easily carried out from an offshore location.
Q
AT WHAT STAGE DO WE CHOOSE A DELIVERY MODEL?
A
Delivery model is chosen at the time of setting up a new team. The distribution of activities between onshore and offshore will define the cost of delivery for the new team and the new process.
Q
HOW CAN QX HELP ME IN CHOOSING THE RIGHT DELIVERY MODEL?
A
QX has more than 16 years of consultancy services experience in setting up different delivery models for our clients. At the beginning of the client engagement, we conduct a process discovery exercise and give a detailed analysis to our clients on which process should be retained onshore and which process are more conducive for offshore delivery.
Automation consulting

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