transition case study

CASE STUDY:

How QX’s Transition Team Achieved a 20+ FTE Offshore Transition in 90 Days 

How a UK healthcare staffing firm transitioned 4 core functions into a scalable offshore model with improved operational control and delivery stability.

Client’s Challenges

  • A significant backlog of unprocessed applications causing delays in evaluating candidates.
  • Inconsistent job stage definitions across roles, reducing visibility and pipeline tracking.
  • Fragmented sourcing and placement workflows leading to poor candidate experience.
  • Slow interview scheduling and limited engagement with qualified candidates.
  • Inaccurate and outdated ATS data affecting reporting and hiring decisions.

How QX Helped

  • Delivered a phased lift-and-shift transition model  
  • Built a scalable 20+ FTE offshore team structure  
  • Implemented structured training and readiness programs  
  • Established governance and hypercare support  
  • Improved delivery stability and operational control 

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