Client’s Challenges
- 500+ job postings were stuck in backlog, delaying candidate onboarding
- Inconsistent compliance tracking and limited visibility of inactive candidates
- Delayed audit clearances led to missed revenue opportunities
- High operational risk due to lack of standard documentation
- Urgent need for a scalable offshore solution with minimal disruption
How QX Helped
- Recruited & onboarded 29 FTEs across Candidate Generation and Compliance, aligned to client expectations
- Built a 3-month transition plan with clearly defined milestones, SLAs, and SOPs
- Processed 12,071 job postings with 97% Data Entry QC and 91% Job Advert QC
- Delivered 363 compliance files with a 12-day TAT and 16.26% conversion rate