How a Global Staffing Firm Achieved £700K+ Profit and 17K+ Bookings in Under a Year

CASE STUDY:

How a Global Staffing Firm Achieved £700K+ Profit and 17K+ Bookings in Under a Year

Scaled bookings, cut costs, and boosted delivery, generating £700K+ profit, 17K+ bookings, and 100% SLA alignment in just four months.

Client’s Challenges

  • Escalating shift booking volumes causing severe operational strain
  • Overloaded internal staff managing bookings, sourcing, payroll & timesheets
  • Delays & scheduling inaccuracies affecting fulfilment
  • Limited scalability with high local operational costs

How QX Helped

  • £700K+ in gross profit generated in under 12 months
  • 17K+ shift bookings, including 7,000+ nursing shifts with 100% accuracy
  • Offshore team scaled from 6 → 20 FTEs
  • 100% data accuracy & SLA alignment by Month 4
  • Automation-enabled efficiency with dashboards & trackers
  • Backlog cleared & improved compliance for audit-readiness

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