QX Solution
Leveraging the past experience of successful transitions, the team at QX migrated the client’s accounts payable processes within 4 weeks. We ensured an easy and low risk system implementation by accessing the client’s system via remote desktop.
In order to streamline the AP processes and deliver cost and efficiency gains, the team at QX focused on:
- Standardisation of process manuals and version control.
- Implementation of QX’s standard internal controls and quality checks.
- Provision of on-site support staff accountable for successful ERP upgrade – involvement in scoping out user requirements, writing testing scripts, conducting UAT, creating new reporting formats, updating manuals and workflows, and then re-training the QX team on any changes.
- Delivering consistently to well-defined SLAs, bringing peace of mind to the Finance Manager.