The client is a global supplier of healthcare staff. Its clients include several NHS trusts and private
sector organisations in the UK. With a specialization in the allocation of temporary nurses, doctors, mental health professionals and healthcare managers, they are required to process thousands of timesheets every week. Timely and accurate payroll processing is vital for the continued success of client’s business.
As a consequence of rapid growth in their business, our client saw a massive increase in the number of timesheets they needed to process. This put a strain on their payroll team and they found it difficult to recruit and retain skilled payroll specialists. They therefore sought an external payroll provider who could: