The purpose of the SLT is to oversee the daily management and planning of the Group functions to achieve our business objectives. They are responsible for implementing the strategies set by the Board, and ensuring that the Company’s PRECISE values are followed throughout the Company. The SLT’s focus is to lead, monitor and develop their respective functions and co-ordinate effectively as a team.
SVP – Operations, RPO
Vimal is a veteran of the BPO and ITES space, with 14 years of experience in the Recruitment sector. He has be...
Vimal is a veteran of the BPO and ITES space, with 14 years of experience in the Recruitment sector. He has been instrumental in Heading Service Delivery, Process Improvement & Process Re-engineering & Key Account Management while delivering Service Excellence in his prior ventures dealing with clients across the UK, Europe, Middle East & Australia.
An MBA from ICFAI University Hyderabad, he is an inspiring leader with great people management skills, which have helped him to scale mid-sized to large offshore teams and deliver high performance. Vimal also brings a great deal of experience into Strategic Account Management, Operations Excellence, Risk Mitigation by Process Improvement & Process Re-engineering and Team Building.
Vimal is highly organised, goal oriented, independent and hardworking and will stand beside his team in difficult times to provide a conducive environment for success.
Country Head, North America
Ravi Kurani is the Country Head at QX, leading all strategic and business aspects of the company’s North America growth strategy.
As a leader of our North American growth strategy, he helps the company’s clients in the Accountancy, Student Housing, Manufacturing, Property Management, and Hospitality sectors to improve their performance and unlock untapped value by leveraging best-in-class outsourcing solutions, services, and technology partnerships.
Ravi re-joined QX in February 2021 after serving as a Head of Business Development with a financial solutions providers based out of the Greater Boston Area. Ravi was a part of the QX Global Group from 2007 to 2018. In his last role, he was a Global Head of Business Development at QX, applying business transformation thinking into the front, middle and back-office areas of its client’s businesses to drive innovation and automation.
Ravi holds a Master’s Degree in Finance from Griffith University, Australia.
SVP - Accounting Operations
Bhavik Mehta is a seasoned operations and sales expert with many years of demonstrable expertise in managing the demanding finance and accounting needs of diverse clients. His deep-seated proficiency in accounting practices and multi-geography tax legislation enables him to understand the requirements of clients across geographies and deliver customized finance and accounting solutions with an eye on business productivity and profitability.
His professional expertise straddles operations, business development and client relationship management and this allows him to bridge the gap between client expectations and delivery.
At QXAS, he works with accounting firms and practices in the UK, US, Ireland, Canada and Australia to connect them with an outsourced team of accounting and tax experts who act as an extension of their internal team.
SVP – Operations, F&A
Abhijeet is a seasoned F&A operations expert, with more than a decade spent in transitioning, managing and optimising finance and accounting operations. He oversees the F&A operations, with a focus on helping our clients optimise and transform their business processes.
During his last 12 years with QX, he has enabled several clients from recruitment, PBSA, manufacturing and many other industries to achieve cost savings and efficiency gains through business process optimisation.
A Master of Commerce and a certified project management expert (Lean Six Sigma Black Belt) with years of experience in core F&A operations, Abhijeet blends operational experience and project management expertise for transition management, solution designing and client relationship management.
His expertise in all front-end and back-end finance functions, combined with a readiness to take on the most challenging assignments, makes him an invaluable asset to clients.
SVP – QXAS, Canada operations
Niraj is qualified Chartered Accountant with close to 20 years of successful experience spanning various roles in professional service organisations, including 13 years in KPMG. He heads QX’s Canadian Master Franchise for the TaxAssist group, with a focus on empowering finance professionals to open there and grow their own accountancy practices.
Backed by his experience of serving clients across Taxation, Auditing, and Financial services domains for the UK, US and India, he excels in assessing and implementing business transformation initiatives and advising professionals on how to deploy them effectively.
A certified Six Sigma Green Belt Champion and EGMP certified professional from the prestigious IIM-B, he has been actively involved in leading strategic initiatives, driving change management programs, and optimising operations.
SVP – Business Transformation Services
Alok is an industry veteran with more than 14 years of experience in scaling up organisations through building technology based transformative solutions and driving ales of new capabilities.
A certified Lean six sigma black belt and an engineer with MBA in marketing from one of the top B-Schools of India, he is experienced in driving global transformation initiatives for multi-national organizations and is adept at identifying business needs of the clients and creating “technology first” solutions.
Currently, he spearheads QX’s Business Transformation Services (QX BTS) initiative, with the primary responsibility of helping our clients achieve more with less. The transformation team at QX evaluates client operations in terms people, process and platforms and creates solutions that help the clients achieve low cost Global Business Services delivery model, lean and efficient operational processes, and integrated and streamlined intelligent platforms.
SVP – Information Technology
Hitesh Samvedi has more than 18 years of experience in installing, troubleshooting, and maintaining telecommunications equipment. He is an expert in designing and installing LAN, WAN, Voice Connectivity, and different operating systems. He is a firm believer in the power of pervasive connectivity to empower businesses with improved efficiency, agility and scalability.
At QX, Hitesh directs a team responsible for the technical infrastructure, as well as, user support; they are on-call 24 hours a day and ensure that no IT problems hamper QX’s productivity. His team also monitors the remote administration of the Avaya G3Si PBX phone system installed in the UK office.
He is also focused on ensuring data integrity and security for all QX clients by configuring QX’s firewall systems and managing backups and data restoration services.
SVP – Software Services
Jignesh has a Masters of Computer Applications degree together with close to 15 years of experience in developing diverse products in the recruitment, accounts, and payroll sectors. He is an expert in creating web portals, employing different technologies such as .Net, C#, Visual Basic, INGRES and Superbase.
At QX, Jignesh has developed highly-functional and integrated systems including a document vendor dat parser, email date scrapper, management system, a time-management system, a payroll system, and CRM tools for internal usage, as well as external client applications.
Jignesh plays a crucial role in helping QX’s clients identify effective and optimum software solutions that help them solve their specific business problems. Working closely with the operations teams, the software services team also plays a part in optimising processes through personalised digitisation and intelligent automation solutions.
SVP – Marketing & Communications
A qualified MBA in Marketing, Monil Hathi has over 22 years of rich experience in strategy, marketing and business development. Over the past 16 years, Monil has been responsible to build and drive marketing function across various global technology companies.
Monil leverages his extensive experience of working with the management across CXO, Sales and Strategy functions to plan & align business priorities and execute high-impact marketing programs.
At QX, one of his key areas of focus is the implementation of tighter management processes to increase the efficiency and effectiveness of QX’s marketing function. A certified digital marketing expert, he also drives QX’s efforts to streamline and automate marketing processes.
On a personal level, Monil is a firm believer of continuous learning and improvement. When not devising innovative strategies, Monil can be found making his contribution to a greener environment or exploring his love for astrophysics.
VP, Branding & Communications
Vishal is a sales, marketing and customer success professional with 18 years of total work experience. In the last 11 years, he has dedicated himself to managing the development and execution of multi-channel marketing plans to drive revenue and growth.
Vishal has been associated with QX for more than a decade. During this period, he has worked closely with QX Business Units to develop marketing strategies to meet revenue targets, generated ideas to promote the QX brand through multi-channel messaging and developed campaigns to increase marketing qualified leads and sales revenue. Vishal currently serves as the Interim Head of Marketing & Communications.
A Bachelors in Commerce and a TESOL certified teacher, with a UCLA Brand Management certification, Vishal has strong interpersonal skills and the ability to collaborate effectively with multiple stakeholders. These skills have allowed him to adapt, manage multiple projects and lead teams effectively, ensuring successful implementation of complex projects
SVP – Business Excellence
Amit Simon is an MBA in Information Technology and an engineer, which puts him in a unique position to play a leadership role in ensuring all of QX business processes meet the highest standards of efficiency and compliance.
Amit has a rich experience of more than 18 years working with client service delivery teams in areas of quality, customer satisfaction, business process improvements, documentation, IT, information security, data protection laws and consulting.
At QX, Amit is the Data Protect Officer and his brief is to ensure the company complies with stringent data protection laws and ISO standards. He led QX’s march towards becoming the first Indian outsourcing company to be GDPR compliant by achieving the BS 10012 certification from BSI
SVP - Employee Experience
Rachel Thomas oversees and drives the strategic global Employee Experience for QX Global group. She has served as a leader in various marketing & commercial roles for 15 years and since the last decade, she has focused on the human side, working across many sectors including Food & Drink, Health & Beauty, Schools & Universities, Charities & Technology across the UK, USA, Australia & India.
Rachel’s core objective has always been to inspire organisations to empower and engage their people and amplify the power of teamwork, to support a high performance work culture. At QX, she leads business growth and transformation through the lens of people. She manages various functions including recruitment, succession planning, learning and career development, diversity & belonging, wellbeing, employee engagement, pay and benefits and employee relations.
A strategic & creative thinker, with a wealth of leadership experience, passionate about understanding and getting the best out of people, delivering a quality service that makes a difference.
SVP – Employee Services
Chandresh Panchal is an MBA in Finance and an out and out results man. His decade long association at QX has seen him play a critical leadership role in managing the activities of diverse administrative and staff functions that are an integral to finance, human resources, information technology, planning, supply, and other corporate services.
He has earned a solid reputation for bringing in new efficiencies to various critical aspects at QX including safety compliance, infrastructure support, budgeting OPEX & CAPEX for facility/admin and more that have facilitated smoother functioning of QX’s facilities and administration.
Chandresh is known for the enthusiasm he brings to each and every aspect of his work and the pride he takes in achieving key ‘employee services’ objectives. He is also an avid reader and travel enthusiast.
SVP – Client Relations
Chandra Sharma is an MBA in Finance with an unending appetite for knowledge, which has seen him pursue a Chartered Accountant and Company Secretary course. With his qualifications, he has performed multi-functionary roles at QX with panache. Starting as a management accountant in the house finance department, he moved on to a UK accounting role, and then led the HR function, finally moving into a Corporate Relations function.
In his current role, he works with colleges, government agencies, affiliate members and more to create brand awareness and source a talent pool for the QX Academy. His core focus is on facilitating brand recognition for QX and ensuring that the QX brand is recognized as a trusted name in finance, accounting, and recruitment process outsourcing.
Senior Legal Counsel
Niraj Jain is a Master of Law and responsible for delivering end-to-end legal and compliance services to all global business verticals at QX. He has more than 15 years of experience as a legal professional and has worked in diverse industries spanning E-Commerce, Information Technology, Insurance, BPO & KPO and more. With a specialization in Intellectual Property Rights (IPR), Niraj is involved in both the legal and commercial side of transactions.
He aims to understand the business from multiple perspectives including functional, technical, commercial and legal to offer customized legal services tailored to meet the specific needs of a business.
At QX, the activities he oversees include drafting, negotiations, vetting of all genre of contract, reviewing of policies & processes and every activity that has a bearing on the company’s global business from a legal standpoint.