Optimize cash flow with expert outsourced order-to-cash services. Streamline collections for your U.S. business and save up to 50%—Reach out now!
Talk to an O2C ExpertThe order-to-cash (O2C) cycle spans everything from capturing customer orders to ensuring timely delivery, accurate invoicing, collections, dispute resolution, and performance reporting. As one of the most critical finance functions, it directly impacts working capital and customer satisfaction. But with multiple steps and touchpoints, O2C is also one of the most expensive and error-prone areas to manage in-house. This is where experienced order to cash service providers bring real value—helping businesses reduce inefficiencies, cut costs, and strengthen cash flow.
At QX, we deliver tailored order to cash services that combine workflow optimization, automation, and deep industry expertise. By reducing Days Sales Outstanding (DSO) and adding agility to every stage of the cycle, we help finance teams unlock efficiency while keeping customer experience at the front. What sets us apart is our partnership-led model: we work closely with clients to align solutions with their unique business goals, ensuring O2C becomes a driver of growth rather than a bottleneck.
The order-to-cash cycle shapes cash flow, customer trust, and the ability of finance teams to scale. Yet manual steps and fragmented systems often slow things down.
That’s why many finance leaders turn to order to cash process outsourcing. By moving O2C to a specialist, companies gain automation, best practices, and skilled support that drive faster collections and lower DSO—without overloading internal teams.
QX stands apart among order to cash service providers, blending people, process, and technology to deliver efficiency today and resilience for tomorrow.
Unlock cash tied up in receivables with smarter order to cash services. Our collection specialists use proven strategies and automation to reduce DSO and strengthen liquidity, giving your business more capital to reinvest in growth.
By streamlining receivables and ensuring timely, transparent communication, we help you deliver a smoother customer experience that strengthens long-term relationships.
Manual steps often slow down collections and increase errors. With QX’s tech-driven order to cash solutions, you gain agility through automation, accurate data capture, and faster approvals—helping finance teams scale without bottlenecks.
Repetitive O2C tasks drain internal bandwidth. With our flexible O2C services, you can shift those tasks offshore to experienced teams, freeing in-house staff to focus on high-value priorities like cash flow forecasting, customer strategy, and business growth.
Order-to-cash cycles play a critical role in determining a company’s cash flow and eventually, in optimizing business performance. Leveraging best practices, industry knowledge and smart automation, QX delivers cost effective and more efficient accounts receivable solutions to clients across the US & UK.
Read MoreThe credit control function is extremely important for any business, no matter big or small, as it is directly linked to optimization of cash flow and avoidance of bad debts. QX offers a range of credit control solutions that ensure that your business gets paid promptly.
Read MoreBill generation, customer information updation and customer contract reviewing are some key finance functions that can be extremely tedious and time-consuming in nature. The QX billing team follows a unique partnership approach that allows us to work closely with our clients for optimization projects and perform the day-to-day activities required to meet their specific business goals.
Read MoreA big part of providing a seamless customer experience involves resolving queries on time and allowing customers to access data easily. As a part of its O2C range of services, QX offers customer helpdesk support to its clients across the US & UK. Our outsourced customer helpdesk solutions ensure effective customer relationship management and deliver a memorable business experience.
Read MoreIn the modern business scenario, organizations that leverage customer data to provide their customers personalized services are more likely to be successful. As a part of its O2C range of solutions, QX offers expert assistance in building & maintaining customer data for all your customers, for all the relevant fields including quotations, contacts, order history, credit limits, credit worthiness and more.
Read MoreOnshore teams often end up spending a big chunk of their time on the month-end closing process, especially when the volume of customers and transaction is high. The QX team holds rich industry expertise and has helped several leading businesses shave several days off on their month-end. We optimize this process by maintaining standard data, right from the start, which facilitates the management accounts preparation process.
Read MoreQX leverages intuitive dashboards and a personalized approach to provide timely, accurate and in-depth reporting solutions pertaining to all your O2C aspects. We adhere to industry best practices which allows our partners to optimize their O2C and stay in control of their business finances.
Read MoreThe QX team works with a wide range of industry-leading platforms to transform O2C processes and deliver measurable results. From automation tools to advanced analytics, we tailor our approach to ensure every client gets the best fit for their operations. As part of our order to cash process outsourcing, we also integrate seamlessly with your existing systems. Alternatively, we also adopt new software to ensure full efficiency, transparency, and scalability without disruption.
An award-winning company that is both SOC 2 and GDPR Compliant
ACCA- approved Gold Employer
ISO 27001 compliance for security & ISO 9001 compliant for quality management
A steady stream of qualified accountants through the QX Academy
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Flexible engagement models catering to all requirements, whether big, minor, temporary, or permanent
Here are some of the most frequently asked questions around our order to cash outsourcing services. If you have a question that isn’t answered here, please feel free to contact our sales team – they’ll be happy to help!
Improving the order to cash process starts with tightening each step, from order entry and billing to collections and reporting. Centralizing data, standardizing approval flows, and using automation tools can eliminate delays and errors. Many companies also benefit from outsourcing to specialists who bring proven best practices, freeing in-house teams to focus on growth rather than chasing payments.
Order to cash outsourcing services involve delegating the entire sequence of processes from order management to revenue recognition to a specialized external provider. This service streamlines every step of the order to cash (O2C) cycle, including order entry, credit management, billing, and collections, through to the final payment. By outsourcing these functions, businesses can enhance operational efficiency, accelerate payment cycles, improve customer satisfaction, and ensure better ompliance with financial standards, all while focusing more on their core competencies.
By outsourcing order to cash, businesses gain access to dedicated teams and technology that accelerate invoicing, collections, and dispute resolution. Faster processing and proactive follow-ups mean payments arrive sooner, which strengthens cash flow management. Outsourcing also adds scalability, ensuring finance operations keep pace with growth without adding unnecessary overhead.
In O2C outsourcing, ensuring timely and accurate order processing involves several key strategies:
These measures collectively ensure that the order to cash cycle is managed effectively, maximizing efficiency and customer satisfaction.
Technology is at the core of modern outsourced O2C services. Automated workflows capture and validate invoices, track receivables, and send real-time alerts on overdue accounts. Integrating O2C platforms with ERP and CRM systems also improves visibility, helping finance leaders monitor cash positions and customer behavior while reducing manual workload.
Yes. Leading order to cash service providers go beyond basic transaction support. They perform credit checks, monitor customer payment patterns, and manage collections to minimize risk. This proactive approach helps businesses avoid bad debt while ensuring that working capital is protected and optimized.
Absolutely! Our order to cash services are highly flexible and can be tailored to meet the specific
needs of your business. We work closely with you to understand your unique requirements and customize processes such as credit management, invoicing, and collections strategies to align with your operational goals. This customization ensures that the services provided integrate seamlessly with your existing business practices, enhancing efficiency and effectiveness throughout your financial operations.
Transitioning to outsourced order to cash services involves a structured approach to ensure smooth integration and minimal disruption:
This step-by-step process ensures that the transition to outsourced order to cash services is effective and tailored to your business’s unique requirements.
QX stands apart from other outsourced order to cash service providers in the USA by combining industry-specific expertise with scalable delivery models and advanced automation. Our teams enhance efficiency, compliance, and customer experience across the O2C cycle. With measurable results like reduced DSO and improved reporting accuracy, QX becomes a long-term partner in financial transformation.
