QX Maintains a Perfect 100% Compliance Score in the Latest ISO 9001 Audit

At QX, we place utmost importance on delivering quality and excellence in everything we do. Our unwavering commitment to these values has earned us recognition from our clients and external auditors alike. We take great pride in providing world-class outsourcing services to customers around the globe.

Quality is a critical aspect of our business, and we have worked tirelessly over the past two decades to continually improve our quality framework and establish a robust quality management system. To ensure our compliance with industry standards, we undergo annual audits by the British Standards Institution (BSI), a renowned industry expert.

We are delighted to announce that we have achieved a flawless 100% score on our recent surveillance audit by the BSI, fully complying with the requirements of the ISO 9001 standard. The BSI has been certifying QX for compliance with international standards since 2010.

What is the certification about?
ISO 9001 is an international standard for quality management that outlines the requirements for an effective and efficient quality management system (QMS). It helps organizations standardize and continuously improve their business processes to ultimately enhance customer satisfaction.

About the BSI audit:
A BSI audit is an annual assessment that we undergo to maintain our ISO certifications. The audit evaluates our compliance with ISO 9001 requirements and typically lasts about a week. During the audit, BSI auditors assess various parameters, such as compliance evidence, process efficiency, and the involvement of our senior management and employees. The audit covers all of our business units, including QX Finance & Accounting, QX Recruitment, and QX Accounting Services, as well as our business support functions in India.

100% Compliance with ISO Standards:
With our effective and efficient quality management system, the BSI auditors found no major or minor inconsistencies during our recent audit, and we met 100% of the compliance requirements. This is the second consecutive year in which we have achieved a 100% compliance score, demonstrating our ability to continuously provide services that meet customer and regulatory requirements. This compliance certificate covers all of our business services, including Accounting Services, Finance & Accounting, Recruitment Services, and support functions.

Kudos to the QMS Team:
We attribute our 100% compliance score to the hard work, grit, and determination of our QMS team. Headed by our Senior Vice President, Amit Simon, and Associate Vice President, Mihir Kamdar, the team includes core members Dixita Sawant, Jaladhi Baxi, Saloni Jaiswal, Pinki Vishwakarma, and Dhara Lotwala.

Guaranteed “Quality” & “Excellence” at every stage.
When it comes to outsourcing critical business processes, choosing the right partner is crucial. At QX Global Group, we understand this well and have made it our mission to provide the best possible quality service delivery to our customers. Our commitment to process excellence has made us one of the top outsourcing providers in the UK, the US, Mexico, and India, ensuring guaranteed quality and excellence at every stage.

Originally published Apr 03, 2023 04:04:40, updated Nov 05 2024

Topics: audit, compliance, excellence, iso, quality