Credit Control Service for
Recruitment Agencies
Outsourced Credit Control Service for Recruitment Agencies in the UK
Discovery CallAt QX, our offshore team ensures that your organisation’s cash flow moves seamlessly, and you receive your payments promptly with strict adherence to credit control best practices and process excellence. At the same time, our staff takes up a high-touch approach in their communication with your clients, intending to strengthen your relationship with them.
Customised for your staffing business, our staff takes up a structured and targeted approach to manage your credit control process. From the beginning, we coordinate with you to determine and define a chasing plan, with regulations set for credit limit and the frequency of reminders to be sent to the client through various channels such as emails, letters, fax and phone calls. Detailed reporting weekly and monthly with measurable data on performance metrics will give you precise and transparent information on cost reductions and improvement in the credit-control process.
For Business Enquiries
Benefits
Increased efficiency and accuracy
Benefit from the industry expertise of our offshore team to improve efficiency and achieve timesheet processing accuracy rate of 99%+ with quick TATs
Reduced Costs
Experience cost savings of up to 50% by outsourcing your pay & bill to a dedicated team of trained accountants
Dedicated, skilled resources
Set up a team of skilled accountants that process more than 1.65 million timesheets every year to gain an in-depth business understanding and deliver better value
Automation implementation
Get access to customised tech stacks, automate processes and implement cutting edge accounting platforms for your business seamlessly
Customised Reporting
Gain access to detailed financial reports (customised to your needs) and insights to drive smarter business decisions using PowerBI and Tableau.
Testimonials
By moving to an outsourced supplier, we’ve had consistency of service, scalability and ability to change things quite rapidly which previously we didn’t have. What we’ve moved to with QX is that we’re using their expertise & knowledge to help us look forward to develop so we can grow and we can grow in a controlled manner using the best processes that are fit and proper for our industry.
Roger Hearn
Finance Director – ProMedical Personnel Ltd. I have been partnering with QX Global for the last 2 years now and it has been one of the best business decisions I have ever made. Since we offshored a number of our services and roles, we have achieved greater efficiency, added high quality personnel to our team, and ultimately been able to provide a better service to our customers. QX have shown us friendship, professionalism, and loyalty, they are part of the DNA of my firm now, we are fully aligned in our operating models.
Managing Director
Specialist MSP Provider in the UK
FAQs
Here are some of the most frequently asked questions around Credit Control outsourcing. If you have a question that isn’t answered here, please feel free to contact our team – we’ll be happy to help!
An experienced credit control outsourcing partner can help your business reduce late payments and bad debts while improving your customer relationship. Such partners also allow companies to identify and implement the right technology, which in turn simplifies and automates various tasks related to credit control. Finally, outsourcing credit control also enable your business to keep a systematic and detailed record of clients, offer gentle due date reminders, provide swift query resolution, conduct polite but firm follow-ups for late payments, escalations, and dunning letters & statements.
There are several early symptoms that you should be on the lookout for, before taking the decision to outsource your credit control. If your business has been sending late invoices, is using outdated software, lack standardised processes and ends up writing off bad debts frequently, you must consider credit control outsourcing. In addition, if your finance team feels burdened with routine credit control tasks, partnering with a specialist service provider might be the best solution.
No! Experienced service providers usually pay extra attention to building trust with your customers whilst encourage them to make timely payments. They will also provide you with regular updates and reports on their activities to ensure you’re in the loop. A third-party service provider can also help introduce a team of credit control experts to your business, which follow firm but polite, pre-defined methods for invoice chasing. Additionally, they will consult you before taking any action against disputed invoices and accounts that might be of concern.
Choosing the right partner is a key business decision that can define the success or failure of an outsourcing project. While picking your outsourcing partner, it is important to study their industry experience and knowledge of relevant tools & software. Certifications and accreditations also serve as a good means to define reliability of a service provider. Finally, transparent communication, flexibility and attention to detail are some other qualities that can help a service provider stand out from the rest.