QX Global Group Celebrates 100% Compliance Excellence

At QX, our commitment to quality and excellence is endorsed by the trust and recognition from our valued customers and external auditors. For over 20 years, we’ve been meticulously improving our quality framework, creating a dependable Quality Management System (QMS) that delivers consistent, top-notch services to our clients across the globe.

We’re excited to share that QX has achieved a perfect 100% Score in our recent surveillance audit conducted by the British Standards Institution (BSI). BSI has been certifying QX for compliance with international standards since 2010. This achievement marks the third consecutive year of perfect 100% compliance with the ISO 9001 standard.

What is ISO 9001?

ISO 9001 is the internationally recognized Quality Management System (QMS) standard. It serves as a powerful business improvement tool, allowing organizations to continually monitor and manage quality across their operations. By adhering to ISO 9001, we:

Streamline operations
Reduce costs
Win more business
Satisfy our valued customers
Build resilience
Demonstrate strong corporate governance
Collaborate effectively with stakeholders and our supply chain

What is a BSI Audit?

Our annual BSI audit is a rigorous assessment that evaluates our compliance with ISO 9001 requirements. During this week-long process, BSI auditors meticulously examine:

Compliance Evidence: Ensuring our adherence to standards.
Process Efficiency: Assessing the effectiveness of our procedures.
Involvement of Senior Management and Employees: Verifying commitment at all levels.

Celebrating Our Quality Team

Major credit of our 100% compliance score goes to the QMS team, headed by our Senior Vice President Amit Simon, our Associate Vice President Mihir Kamdar and core team members Dixita Sawant, Jaladhi Baxi, and Dhara Lotwala. Their hard work, grit and determination have helped us maintain an ever-improving quality management system which is an assurance that Quality and Excellence is at the core of everything we do.

Guaranteed “Quality” & “Excellence” at every stage

When outsourcing critical business processes, choosing the right partner is crucial. At QX Global Group, we understand this better than anyone and have made it our mission to provide the best possible quality service delivery to our clients. Our commitment to process excellence makes us one of the best in the business, and we’re proud to offer world class quality outsourcing services to our clients which add value to their business processes.

Originally published Apr 08, 2024 11:04:34, updated Nov 05 2024

Topics: Talent Compliance