Client’s Requirements
- Cut costs by outsourcing compliance tasks.
- Minimising the need for constant hiring and training.
- Streamline compliance activities in nursing and healthcare.
- Improve gross margins by expanding within the UK through strategic sourcing and booking.
How QX Helped?
- Recruited experienced staff with deep compliance process knowledge.
- Achieved a nursing retention rate above 95%, surpassing the 90% target.
- Out-of-hours services to enhance customer support.
- Implemented pre-audits for file checks and utilised automation to streamline processes.