Need a Compliant Talent Pool Fast? Here’s How Outsourcing Makes It Possible!

QX Recruitment Services boasts a proven track record, having successfully established a compliant talent pool of 450 nurses and 232 doctors in just one year. Intrigued? Dive into the detailed case study below know how outsourcing healthcare compliance can benefit you. 

Healthcare staffing companies handle everything from recruitment and placement to contract negotiation.

However, this workload intensifies when compliance, a critical aspect of their operations, not only increases the cost of maintaining an in-house team but also compels them to meet stringent requirements.

What if there was a simple solution to relieve these burdens?

Outsourcing.

It won’t be surprising if you are skeptical about outsourcing? One of our clients was too, until they decided to give it a try. After outsourcing healthcare compliance, their business profits dramatically improved.

How?

QX successfully established a fully compliant talent pool of 450 nurses and 232 doctors in just one year—a target that once seemed unachievable due to numerous challenges. Let’s delve into the issues this client faced and how QX helped them overcome these obstacles and reach their goals.

Understanding the Challenge

Our client, a seasoned healthcare staffing company with over a decade of experience, faced significant hurdles. Specializing in matching qualified doctors and nurses with both permanent and locum positions within the NHS and private sectors, the agency struggled with issues in their compliance department caused by high staff turnover, performance inconsistencies, and a shortage of skilled workers.

The impact was clear: escalating costs due to continuous hiring and training demands.

The Strategic Shift to Outsourcing

To tackle these challenges head-on, the company made a decisive move to outsource healthcare compliance tasks. The primary goal was to reduce operational costs and streamline processes, a strategy that introduced them to the expert solutions provided by QX Recruitment Services.

How QX Recruitment Services Stepped In

• Starting with just five candidates in nursing and healthcare compliance, QX didn’t just fill roles—they transformed them.
• The initial focus soon expanded operationally, with dedicated personnel for administrative tasks and data cleansing.
• As demands grew, so did the team, eventually numbering twelve, including a team leader in India to oversee the project meticulously.

Key Activities Outsourced

QX took over a range of critical activities:

• Pre-Screening and Initial Compliance for Nursing
• Ongoing Compliance Maintenance for Nursing
• Administrative Tasks across Nursing and Doctors
• Pre-Screening and Initial Compliance for Doctors
• Compliance Maintenance for Doctors
• Data Cleansing and Eclipse Data Management

The QX Approach

• Our approach was methodical and people-focused. We recruited experienced staff with a profound understanding of healthcare compliance processes.
• By fostering a culture of knowledge sharing and continuous training, our team was not only prepared but proficient in handling diverse activities efficiently. This adaptability allowed us to quickly scale operations to meet increasing client demands.
• Within just three weeks, we managed to recruit new team members to handle the growing workload, while existing members received promotions, taking on greater responsibilities.
• Our commitment to ongoing communication ensured that every detail, from document requirements to smooth bookings, was meticulously managed, offering optimal support to both nurses and doctors.

Impactful Results

Since partnering with QX in October 2022, the results have been nothing short of remarkable:

1. A fully compliant talent pool comprising 450 nurses and 232 doctors was established within the last year.
2. The nursing retention rate soared to over 95%, well above the target of 90%.
3. A standout Nursing Maintenance officer achieved a perfect 100% target in February 2024.
4. Our team’s efforts were recognized with a perfect 100% C-SAT rating, reflecting exceptional service and performance.
5. The administrative team successfully managed 450 files, ensuring seamless file checks and data management.

Looking Ahead

As we continue to build on this success, QX Recruitment Services remains committed to innovating and enhancing the recruitment processes for healthcare professionals. With every step, we are helping our clients achieve more—more efficiency, more growth, and more success.

Join us on this journey as we redefine what it means to recruit in healthcare, ensuring every placement is not just a fit, but a perfect match.

Get the Full Case Study: How QX Transformed Compliance for 450 Nurses and 232 Doctors in 12 Months

Originally published May 15, 2024 08:05:11, updated May 15 2024

Topics: healthcare compliance, Healthcare Credentialing, outsourcing healthcare compliance