Outsourced credit control services for staffing agencies in the U.S., built to support faster collections, clear reporting, and consistent credit control outcomes. Book a call now!
Get In TouchQX Global Group is an outsourced credit control service provider in US for recruitment companies, working closely with staffing agencies that need tighter control over receivables without putting strain on client relationships. Our credit control services for U.S. staffing agencies are built around how staffing businesses actually operate—high invoice volumes, varied client terms, and constant pressure on cash flow.
Rather than a one-size-fits-all model, we help bring structure to your credit control process. This includes agreeing clear chasing timelines, setting realistic credit limits, and defining when and how reminders are sent, whether by email or phone. This approach makes managing credit control in staffing agencies more predictable and far less reactive, especially as volumes increase.
As part of our staffing agency credit control support, you receive simple, easy-to-read reports that show what is outstanding, what is moving, and where attention is needed. Our offshore team handles day-to-day follow-ups while maintaining a professional, respectful tone with your customers. The result is faster payments, healthier cash flow, and client relationships that remain strong over the long term.
When credit control is handled consistently, the impact shows up quickly in efficiency, cost control, and visibility. An outsourced credit control solution gives staffing firms access to experienced teams, proven processes, and reporting that makes performance easy to track.
The benefits below reflect what staffing agencies typically see when managing credit control in staffing agencies becomes structured, repeatable, and supported by the right mix of people and technology.
Benefit from the industry expertise of our offshore team to improve efficiency and achieve timesheet processing accuracy rate of 99%+ with quick TATs
Experience cost savings of up to 50% by outsourcing your credit control to a dedicated team of trained accountants
Set up a team of skilled accountants that process more than 1.65 million timesheets every year to gain an in-depth business understanding and deliver better value
Get access to customized tech stacks, automate processes, and implement cutting-edge accounting platforms for your business seamlessly
Gain access to detailed financial reports (customized to your needs) and insights to drive smarter business decisions.
By moving to an outsourced supplier, we’ve had consistency of service, scalability and ability to change things quite rapidly which previously we didn’t have. What we’ve moved to with QX is that we’re using their expertise & knowledge to help us look forward to develop so we can grow and we can grow in a controlled manner using the best processes that are fit and proper for our industry.
I think the important thing with QX is that you have a relationship. You have day-to-day communications and certainly, then its something that evolves really. You’re still totally in control and QX sort of becomes a part of your company rather than your outsource partner. I certainly would recommend QX.
Here are some of the most frequently asked questions around Credit Control outsourcing. If you have a question that isn’t answered here, please feel free to contact our team – we’ll be happy to help!
Credit control in staffing agencies refers to the process of managing client payments against invoices raised for temporary, contract, or permanent placements. It includes setting credit terms, following up on overdue invoices, resolving disputes, and ensuring cash is collected on time.
Staffing agencies operate with tight cash cycles, high invoice volumes, and client-specific payment terms. Credit control services help bring consistency to follow-ups, reduce overdue balances, and protect cash flow without putting pressure on internal teams.
Typical credit control challenges include delayed client payments, inconsistent follow-ups, disputed invoices, and limited visibility into outstanding receivables. These issues are amplified in high-volume environments where finance teams are already stretched.
Outsourcing brings structure, dedicated ownership, and consistent execution to the credit control process. It helps staffing agencies standardize follow-ups, improve reporting, and reduce reliance on ad hoc internal effort.
An experienced credit control outsourcing partner can help your business reduce late payments and bad debts while improving your customer relationship. Such partners also allow companies to identify and implement the right technology, which in turn simplifies and automates various tasks related to credit control. Finally, outsourcing credit control also enable your business to keep a systematic and detailed record of clients, offer gentle due date reminders, provide swift query resolution, conduct polite but firm follow-ups for late payments, escalations, and dunning letters & statements.
Credit control outsourcing for staffing agencies improves cash flow by reducing payment delays and ensuring invoices are followed up in a timely, disciplined manner. Faster collections improve liquidity and reduce the need for short-term financing.
Credit control automation supports faster follow-ups, better tracking of overdue invoices, and clearer reporting. Automation reduces manual effort while improving accuracy and visibility across receivables.
Yes. Outsourced credit control is well suited for high-volume temp and contract staffing models where invoice volumes are large and payment cycles vary. Dedicated teams and structured workflows help maintain control without slowing operations.
There are several early symptoms that you should be on the lookout for before making the decision to outsource your credit control. If your business has been sending late invoices, is using outdated software, lacks standardized processes, and ends up writing off bad debts frequently, you must consider credit control outsourcing. In addition, if your finance team feels burdened with routine credit control tasks, partnering with a specialist service provider might be the best solution.
No! Experienced service providers usually pay extra attention to building trust with their customers whilst encouraging them to make timely payments. They will also provide you with regular updates and reports on their activities to ensure you’re in the loop. A third-party service provider can also help introduce a team of credit control experts to your business, which follows firm but polite, pre-defined methods for invoice chasing. Additionally, they will consult you before taking any action against disputed invoices and accounts that might be of concern.
Choosing the right partner is a key business decision that can define the success or failure of an outsourcing project. While picking your outsourcing partner, it is important to study their industry experience and knowledge of relevant tools & software. Certifications and accreditations also serve as a good means to define the reliability of a service provider. Finally, transparent communication, flexibility, and attention to detail are some other qualities that can help a service provider stand out from the rest.
QX Global Group offers credit control outsourcing services for U.S. staffing agencies that combine experienced teams, structured processes, and scalable delivery. This allows staffing firms to improve collections while maintaining professional client relationships.
