{"id":5922,"date":"2026-03-03T12:00:17","date_gmt":"2026-03-03T12:00:17","guid":{"rendered":"https:\/\/qxglobalgroup.com\/uk\/?post_type=industry&#038;p=5922"},"modified":"2026-03-05T12:01:13","modified_gmt":"2026-03-05T12:01:13","slug":"insurance-brokers-and-mgs","status":"publish","type":"industry","link":"https:\/\/qxglobalgroup.com\/uk\/industry\/qxfa\/insurance-brokers-and-mgs","title":{"rendered":"Insurance Broker Operations &amp; AI Enablement"},"content":{"rendered":"<div class=\"hero\"> \r\n    <img decoding=\"async\" alt=\"Insurance Broker Operations\" src=\"https:\/\/qxglobalgroup.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/03\/Insurance-Broker-Operations.png\" class=\"hero-img\" alt=\"\"> <div class=\"hero-overlay\" aria-hidden=\"true\"><\/div>\r\n<div class=\"container\">\r\n<div class=\"row\">\r\n<div class=\"col-md-5\">\r\n<div class=\"qxggstyle1 gccbanner\">\r\n<div class=\"qxggstyle1-in\"><h1>Insurance Broker Operations at Enterprise Scale<\/h1>\n<p><strong>Bespoke Insurance Operations, Powered by Expertise, Digital and AI<\/strong><\/p>\n\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\n\n\r\n<section class=\"box-samespace pb0\">\r\n<div class=\"container\">\r\n<div class=\"row\">\r\n<div class=\"col-sm-12\">\r\n<div class=\"gccinfobox mr0\">\r\n<div class=\"gccinfobox-img mobile-hide\"><img decoding=\"async\" src=\"https:\/\/qxglobalgroup.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/03\/Insurance-broker.png\" alt=\"https:\/\/qxglobalgroup.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/03\/Insurance-broker.png\"><\/div>\r\n<div class=\"p-5 interstyle1 lastppb0\">\r\n    <p>Insurance brokers are under pressure to scale operations, integrate acquisitions, and modernise legacy processes while maintaining regulatory discipline, client trust, and working capital performance. Disparate systems, manual workflows, and growing data complexity can slow decision making, impact service quality, and extend claims and policy turnaround times.<\/p>\n<p>QX partners with insurance brokers to build and run high\u2011performing insurance operations at scale. Our bespoke broker solutions combine deep operational expertise with digital, AI\u2011enabled workflows to help improve customer retention, accelerate damage assessment and adjudication, streamline policy administration through self\u2011service and AI voice\u2011enabled servicing, and strengthen Premium DSO. With experienced delivery teams, a flexible technology stack, and a proven transformation framework, QX enables enterprise\u2011wide operational excellence and sustainable value creation.<\/p>\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/section>\n\n\r\n<section class=\"box-samespace pb0\">\r\n<div class=\"container\">\r\n<div class=\"row justify-content-center pb-2 pb-md-3\">\r\n<div class=\"col-lg-12 interstyle1 text-center text-sm-center\">\r\n   <h2>Insurance Services for Brokers<\/h2>\n<p>QX provides a comprehensive set of insurance operations services aligned to the full insurance lifecycle. Our services are delivered through clearly defined operating models, supported by enabling functions and automation.<\/p>\n<\/div>\r\n<\/div>\r\n\r\n<div class=\"panel-faqlpgcc pt15\" id=\"accordion\" role=\"tablist\" aria-multiselectable=\"true\">\r\n                       \r\n                <div class=\"panel panel-default\">\r\n                    <div class=\"panel-heading\" role=\"tab\" id=\"headingOne1\">\r\n                    <h4 class=\"panel-title\">\r\n                        <a class=\"\" data-toggle=\"collapse\" data-parent=\"#accordion\" href=\"#collapseOne1\" aria-expanded=\"true\" aria-controls=\"collapseOne1\">\r\n                        Finance, Accounting and IBA Services                        <\/a> \r\n                    <\/h4>\r\n                    <\/div>\r\n\r\n                    <div id=\"collapseOne1\" class=\"panel-collapse collapse in\" role=\"tabpanel\" aria-labelledby=\"headingOne1\">\r\n                    <div class=\"panel-body\">\r\n                    <div class=\"row\">\r\n                                                            <div class=\"col-sm-4 tysubox interstyle1\">\r\n                                    <h5>Finance, Accounting and IBA Services<\/h5>\n<p>QX delivers insurance specific finance and accounting services with strong controls and audit readiness.<\/p>\n<h5>Management accounting<\/h5>\n<ul>\n<li>Journal entries and month end close<\/li>\n<li>Intercompany accounting<\/li>\n<li>Reporting and variance analysis<\/li>\n<\/ul>\n                                    <\/div>\r\n\r\n                                    <div class=\"col-sm-4 tysubox tysubox1\">\r\n                                        <h5>Accounts payable and treasury<\/h5>\n<ul>\n<li>Vendor setup and maintenance<\/li>\n<li>Invoice processing<\/li>\n<li>Sanctions screening<\/li>\n<li>Payment processing<\/li>\n<li>Query and exception management<\/li>\n<\/ul>\n                                    <\/div>\r\n\r\n                                    <div class=\"col-sm-4 tysubox tysubox1\">\r\n                                    <h5><strong>Insurance Broking Accounting (IBA)<\/strong><\/h5>\n<ul>\n<li>Credit control<\/li>\n<li>Cash application and allocation<\/li>\n<li>Payments processing<\/li>\n<li>Premium finance support<\/li>\n<li>Client money calculations<\/li>\n<li>Bank and insurer reconciliations<\/li>\n<li>Bordereaux generation and mapping<\/li>\n<\/ul>\n                                    <\/div>\r\n                         \r\n                        <\/div>\r\n                        <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                                       \r\n                <div class=\"panel panel-default\">\r\n                    <div class=\"panel-heading\" role=\"tab\" id=\"headingOne2\">\r\n                    <h4 class=\"panel-title\">\r\n                        <a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#accordion\" href=\"#collapseOne2\" aria-expanded=\"false\" aria-controls=\"collapseOne2\">\r\n                        Broking Support Services                        <\/a> \r\n                    <\/h4>\r\n                    <\/div>\r\n\r\n                    <div id=\"collapseOne2\" class=\"panel-collapse collapse \" role=\"tabpanel\" aria-labelledby=\"headingOne2\">\r\n                    <div class=\"panel-body\">\r\n                    <div class=\"row\">\r\n                                                            <div class=\"col-sm-4 tysubox interstyle1\">\r\n                                    <h5>Broking Support Services<\/h5>\n<p>We support brokers across prebind and post bind activities, ensuring accuracy, speed, and compliance.<\/p>\n                                    <\/div>\r\n\r\n                                    <div class=\"col-sm-4 tysubox tysubox1\">\r\n                                        <h5>Pre bind support<\/h5>\n<ul>\n<li>Client and insurer onboarding and offboarding (KYC)<\/li>\n<li>Slip drafting and documentation support<\/li>\n<li>Sanctions screening<\/li>\n<li>UMR issuance and policy setup<\/li>\n<\/ul>\n                                    <\/div>\r\n\r\n                                    <div class=\"col-sm-4 tysubox tysubox1\">\r\n                                    <h5>Post bind support<\/h5>\n<ul>\n<li>Policy checking and processing<\/li>\n<li>Debit and credit note issuance<\/li>\n<li>Mid term adjustments and endorsements<\/li>\n<li>Certificate issuance<\/li>\n<li>Document control and management<\/li>\n<\/ul>\n                                    <\/div>\r\n                         \r\n                        <\/div>\r\n                        <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                                       \r\n                <div class=\"panel panel-default\">\r\n                    <div class=\"panel-heading\" role=\"tab\" id=\"headingOne3\">\r\n                    <h4 class=\"panel-title\">\r\n                        <a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#accordion\" href=\"#collapseOne3\" aria-expanded=\"false\" aria-controls=\"collapseOne3\">\r\n                        Underwriting Support Services                        <\/a> \r\n                    <\/h4>\r\n                    <\/div>\r\n\r\n                    <div id=\"collapseOne3\" class=\"panel-collapse collapse \" role=\"tabpanel\" aria-labelledby=\"headingOne3\">\r\n                    <div class=\"panel-body\">\r\n                    <div class=\"row\">\r\n                                                            <div class=\"col-sm-6 tysubox interstyle1\">\r\n                                    <h5>Underwriting Support Services<\/h5>\n<p>QX provides structured underwriting support across placement, servicing, and lifecycle management.<\/p>\n                                    <\/div>\r\n\r\n                                    <div class=\"col-sm-6 tysubox tysubox1\">\r\n                                        <ul>\n<li>Broker and cedant onboarding and offboarding<\/li>\n<li>Submissions processing and risk assessment support<\/li>\n<li>Sanctions screening and quote processing<\/li>\n<li>Placement documentation support<\/li>\n<li>MRC and slip processing<\/li>\n<li>Bordereaux processing<\/li>\n<li>Mid term adjustments, cancellations, and lapses<\/li>\n<\/ul>\n                                    <\/div> \r\n                        <\/div>\r\n                        <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                                       \r\n                <div class=\"panel panel-default\">\r\n                    <div class=\"panel-heading\" role=\"tab\" id=\"headingOne4\">\r\n                    <h4 class=\"panel-title\">\r\n                        <a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#accordion\" href=\"#collapseOne4\" aria-expanded=\"false\" aria-controls=\"collapseOne4\">\r\n                        Claims Support Services                        <\/a> \r\n                    <\/h4>\r\n                    <\/div>\r\n\r\n                    <div id=\"collapseOne4\" class=\"panel-collapse collapse \" role=\"tabpanel\" aria-labelledby=\"headingOne4\">\r\n                    <div class=\"panel-body\">\r\n                    <div class=\"row\">\r\n                                                            <div class=\"col-sm-6 tysubox interstyle1\">\r\n                                    <h5>Claims Support Services<\/h5>\n<p>We support brokers and carriers across the claims lifecycle with accuracy and timeliness. Our services are designed to reduce cycle time from FNOL to adjudication while improving customer experience.<\/p>\n                                    <\/div>\r\n\r\n                                    <div class=\"col-sm-6 tysubox tysubox1\">\r\n                                        <ul>\n<li>First Notification of Loss (FNOL) support<\/li>\n<li>Claims data input and validation<\/li>\n<li>Claims payment support<\/li>\n<li>Claims closure and documentation management<\/li>\n<\/ul>\n                                    <\/div> \r\n                        <\/div>\r\n                        <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                    \r\n\r\n\r\n<\/div>\r\n\r\n<\/div>\r\n<\/section>\n\n<!--<section class=\"box-samespace pb0\">\r\n<div class=\"container\">\r\n<div class=\"etsbox\">\r\n<div class=\"interstyle1 text-center\">\r\n    <h2>Enabling and Transformation Services<\/h2>\n<p>We support clients beyond BAU delivery through strong programme and transformation capability.<\/p>\n<\/div>\r\n<div class=\"row\">\r\n<div class=\"col-sm-5\">\r\n<div class=\"pbiimgbox\"><img decoding=\"async\" src=\"https:\/\/qxglobalgroup.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/03\/Enabling-and-Transformation-Services.png\" alt=\"Enabling and Transformation Services\"\/><\/div>\r\n<\/div>\r\n<div class=\"col-sm-7 tysubox\">\r\n  <ul>\n<li>Transition and knowledge transfer support<\/li>\n<li>PMO services (plans, RAID logs, governance cadence, reporting)<\/li>\n<li>Target Operating Model design and validation<\/li>\n<li>Business transformation support including gap analysis, roadmaps, KPI frameworks, and executive reporting<\/li>\n<\/ul>\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/section>\r\n-->\r\n<section class=\"box-samespace pb0\">\r\n<div class=\"container\">\r\n<div class=\"etsbox\">\r\n<div class=\"interstyle1 text-center pb15\">\r\n  <h2>Enabling and Transformation Services<\/h2>\n<p>We support clients beyond BAU delivery through strong programme and transformation capability.<\/p>\n<\/div>\r\n<div class=\"row rowflexsm\">\r\n<div class=\"col-sm-5\">\r\n<div class=\"pbiimgbox\"><img decoding=\"async\" src=\"https:\/\/qxglobalgroup.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/03\/Enabling-and-Transformation-Services.png\" alt=\"Enabling and Transformation Services\"\/><\/div>\r\n<\/div>\r\n<div class=\"col-sm-7 tysubox interstyle1 lastppb0 acirul\">\r\n <ul>\n<li>Transition and knowledge transfer support<\/li>\n<li>PMO services (plans, RAID logs, governance cadence, reporting)<\/li>\n<li>Target Operating Model design and validation<\/li>\n<li>Business transformation support including gap analysis, roadmaps, KPI frameworks, and executive reporting<\/li>\n<\/ul>\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/section>\n\n<section class=\"box-samespace\">\r\n<div class=\"container\">\r\n<div class=\"row\">\r\n<div class=\"col-sm-7\">\r\n<div class=\"interstyle1\">\r\n<h2>AI, Automation and Platforms<\/h2>\n<p>QX combines insurance domain expertise with AI led automation to improve throughput, accuracy, and control across insurance broker operations. These capabilities are developed within QX AI Lab and embedded into live platforms and delivery models.<\/p>\n<p>Our approach focuses on proven AI capabilities already in use today, while progressively extending advanced capabilities as part of our insurance transformation roadmap.<\/p>\n<\/div>\r\n<\/div>\r\n<div class=\"col-sm-5\">\r\n<div class=\"pbiimgbox mb0\"><img decoding=\"async\" src=\"https:\/\/qxglobalgroup.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/03\/Automation-and-Platforms.png\" alt=\"\"\/><\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/section>\n\n\r\n<section class=\"box-samespace\" style=\"background: #2B0A5B;\">\r\n<div class=\"container\">\r\n<div class=\"row justify-content-center pb20\">\r\n<div class=\"col-lg-12 interstyle1 interstyle1-white text-center text-sm-center\">\r\n<h2>Foundational AI Capabilities in Active Use<\/h2>\r\n<\/div>\r\n<\/div>\r\n<div class=\"row rowflexsm\">\r\n                             <div class=\"col-sm-6\">\r\n                            <div class=\"gccinfobox1\">\r\n                            <div class=\"gccinfobox1-img mobile-hide\">\r\n                                <img decoding=\"async\" src=\"https:\/\/qxglobalgroup.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/03\/Document.png\" alt=\"Document\">\r\n                            <\/div>\r\n                            <div class=\"tysubox tysubox1 faictitle\">\r\n                              <h5>Document and content intelligence<\/h5>\n<ul>\n<li>OCR and document extraction<\/li>\n<li>Intelligent document classification<\/li>\n<li>AI based summarization and content generation<\/li>\n<li>Retrieval augmented generation (RAG) for knowledge access<\/li>\n<\/ul>\n                            <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n                                                 <div class=\"col-sm-6\">\r\n                            <div class=\"gccinfobox1\">\r\n                            <div class=\"gccinfobox1-img mobile-hide\">\r\n                                <img decoding=\"async\" src=\"https:\/\/qxglobalgroup.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/03\/Decisioning.png\" alt=\"\">\r\n                            <\/div>\r\n                            <div class=\"tysubox tysubox1 faictitle\">\r\n                              <h5>Decisioning and insight<\/h5>\n<ul>\n<li>NLP driven reporting<\/li>\n<li>Sentiment analysis for prioritization<\/li>\n<\/ul>\n                            <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n                                                 <div class=\"col-sm-6\">\r\n                            <div class=\"gccinfobox1\">\r\n                            <div class=\"gccinfobox1-img mobile-hide\">\r\n                                <img decoding=\"async\" src=\"https:\/\/qxglobalgroup.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/03\/Automation-at-scale.png\" alt=\"Automation at scale\">\r\n                            <\/div>\r\n                            <div class=\"tysubox tysubox1 faictitle\">\r\n                              <h5>Automation at scale<\/h5>\n<ul>\n<li>Reconciliation automation<\/li>\n<li>Conversational AI chatbots<\/li>\n<li>AI voice agents<\/li>\n<\/ul>\n                            <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n                                                 <div class=\"col-sm-6\">\r\n                            <div class=\"gccinfobox1\">\r\n                            <div class=\"gccinfobox1-img mobile-hide\">\r\n                                <img decoding=\"async\" src=\"https:\/\/qxglobalgroup.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/03\/Copilot-led-Agents.png\" alt=\"\">\r\n                            <\/div>\r\n                            <div class=\"tysubox tysubox1 faictitle\">\r\n                              <h5>Copilot led Agents<\/h5>\n<ul>\n<li>Reconciliation agents<\/li>\n<li>Credit audit agents<\/li>\n<li>Debtor insight agents<\/li>\n<\/ul>\n                            <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n                        \r\n<\/div>\r\n<\/div>\r\n<\/section>\n\n<!--<section class=\"box-samespace pb0\">\r\n<div class=\"container\">\r\n<div class=\"etsbox\">\r\n<div class=\"interstyle1 text-center\">\r\n    <h2>Advanced Capabilities on the Insurance Roadmap<\/h2>\n<\/div>\r\n<div class=\"row\">\r\n<div class=\"col-sm-5\">\r\n<div class=\"pbiimgbox\"><img decoding=\"async\" src=\"https:\/\/qxglobalgroup.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/03\/Enabling-and-Transformation-Services.png\" alt=\"Enabling and Transformation Services\"\/><\/div>\r\n<\/div>\r\n<div class=\"col-sm-7 tysubox\">\r\n  <p>As data maturity and scale increase, QX is extending these foundations to include:<\/p>\n<ul>\n<li>Trend analysis and forecasting<\/li>\n<li>Demand and workload prediction<\/li>\n<li>Fraud detection and anomaly analytics<\/li>\n<\/ul>\n<p>These capabilities are being introduced progressively with a strong focus on governance, explainability, and regulatory alignment.<\/p>\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/section>\r\n-->\r\n<section class=\"box-samespace pb0\">\r\n<div class=\"container\">\r\n<div class=\"etsbox\">\r\n<div class=\"interstyle1 text-center pb15\">\r\n  <h2>Advanced Capabilities on the Insurance Roadmap<\/h2>\n<\/div>\r\n<div class=\"row rowflexsm\">\r\n<div class=\"col-sm-5\">\r\n<div class=\"pbiimgbox\"><img decoding=\"async\" src=\"https:\/\/qxglobalgroup.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/03\/Enabling-and-Transformation-Services.png\" alt=\"Enabling and Transformation Services\"\/><\/div>\r\n<\/div>\r\n<div class=\"col-sm-7 tysubox interstyle1 lastppb0 acirul\">\r\n <p>As data maturity and scale increase, QX is extending these foundations to include:<\/p>\n<ul>\n<li>Trend analysis and forecasting<\/li>\n<li>Demand and workload prediction<\/li>\n<li>Fraud detection and anomaly analytics<\/li>\n<\/ul>\n<p>These capabilities are being introduced progressively with a strong focus on governance, explainability, and regulatory alignment.<\/p>\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/section>\n\n<section class=\"box-samespace pb0\">\r\n<div class=\"container\">\r\n<div class=\"row\">\r\n<div class=\"col-sm-5 interstyle1\">\r\n<h2>Insurance Systems Experience<\/h2>\r\n<div class=\"pbiimgbox\"><img decoding=\"async\" src=\"https:\/\/qxglobalgroup.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/03\/Insurance-Systems-Experience.png\" alt=\"Insurance Systems Experience\"><\/div>\r\n<\/div>\r\n<div class=\"col-sm-7 tysubox interstyle1 lastppb0 acirul ulcol2\">\r\n   <p>Our teams work across leading insurance platforms and broker systems, including:<\/p>\n<ul>\n<li>Acturis<\/li>\n<li>Eclipse<\/li>\n<li>Sequel Re<\/li>\n<li>IRIS<\/li>\n<li>ECF \/ ECF2 \/ CLASS<\/li>\n<li>Broker and insurer portals<\/li>\n<li>Bordereaux and claims management tools<\/li>\n<\/ul>\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/section>\n\n\r\n<section class=\"box-samespace pb0\">\r\n<div class=\"container\">\r\n<div class=\"row\">\r\n<div class=\"col-lg-8 col-lg-push-2 interstyle1 text-center text-sm-center\">\r\n  <h2>How We Deliver Value<\/h2>\n<p>QX focuses on outcomes that matter to insurance brokers.<\/p>\n<\/div>\r\n<\/div>\r\n<div class=\"row\">\r\n                              <div class=\"col-sm-3\">\r\n                            <div class=\"taiconbox\">\r\n                            <div class=\"taiconboxin\"> \r\n                            <div class=\"taiconboxin-icon\"><i class=\"material-symbols-outlined\">settings<\/i><\/div>\r\n                            <h5>Stronger operational control<\/h5>\r\n                            <h6>Defined operating models, maker checker frameworks, and governance structures ensure accuracy, consistency, and audit readiness.<\/h6> \r\n                            <\/div> \r\n                            <\/div>\r\n                          <\/div>\r\n                                             <div class=\"col-sm-3\">\r\n                            <div class=\"taiconbox\">\r\n                            <div class=\"taiconboxin\"> \r\n                            <div class=\"taiconboxin-icon\"><i class=\"material-symbols-outlined\">view_in_ar<\/i><\/div>\r\n                            <h5>Improved productivity and scalability<\/h5>\r\n                            <h6>Standardization, centers of excellence, and automation enable scale without linear headcount growth.<\/h6> \r\n                            <\/div> \r\n                            <\/div>\r\n                          <\/div>\r\n                                             <div class=\"col-sm-3\">\r\n                            <div class=\"taiconbox\">\r\n                            <div class=\"taiconboxin\"> \r\n                            <div class=\"taiconboxin-icon\"><i class=\"material-symbols-outlined\">cell_merge<\/i><\/div>\r\n                            <h5>Better visibility and decisionmaking<\/h5>\r\n                            <h6>Structured MI, dashboards, and analytics provide real time insight into performance, backlog, and risk.<\/h6> \r\n                            <\/div> \r\n                            <\/div>\r\n                          <\/div>\r\n                                             <div class=\"col-sm-3\">\r\n                            <div class=\"taiconbox\">\r\n                            <div class=\"taiconboxin\"> \r\n                            <div class=\"taiconboxin-icon\"><i class=\"material-symbols-outlined\">leaderboard<\/i><\/div>\r\n                            <h5>Our automation roadmap follows a disciplined approach<\/h5>\r\n                            <h6><strong>Roadmap \u2192 Design \u2192 Build \u2192 Deploy \u2192<\/strong> Stabilise, ensuring transformation is measurable and governed.<\/h6> \r\n                            <\/div> \r\n                            <\/div>\r\n                          <\/div>\r\n                   <\/div>\r\n<\/div>\r\n<\/section>\n\n\r\n<section class=\"box-samespace pb0\">\r\n<div class=\"container\">\r\n<div class=\"etsbox\">\r\n<div class=\"row rowflexsm\">\r\n<div class=\"col-sm-6 gsborder\">\r\n<div class=\"tysubox interstyle1 acirul right-space20 mmb0\">\r\n    <h2>Governance, Risk and Compliance<\/h2>\n<p>QX operates a multi tier governance model covering executive leadership, steering committees, and operational cadence.<\/p>\n<ul>\n<li>Defined escalation matrices and reporting packs<\/li>\n<li>Daily and weekly rhythm during transition phases<\/li>\n<li>Clear accountability across delivery and client stakeholders<\/li>\n<\/ul>\n<\/div>\r\n<\/div>\r\n<div class=\"col-sm-6\">\r\n<div class=\"tysubox interstyle1 acirul left-space20 mmb0\">\r\n   <h2>Security and compliance<\/h2>\n<ul>\n<li>Robust information security and access controls<\/li>\n<li>Compliance with ISO 27001, ISO 27701, SOC 2, ISO 9001 and Cyber Essentials Plus<\/li>\n<li>Business continuity and disaster recovery planning with defined recovery objectives<\/li>\n<\/ul>\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/section>\n\n<section class=\"box-samespace\">\r\n<div class=\"container\">\r\n<div class=\"row justify-content-center pb-2 pb-md-3\">\r\n<div class=\"col-lg-10 col-lg-push-1 interstyle1 text-center text-sm-center pb20\">\r\n<h2>Why QX<\/h2>\n<p>QX operates large, regulated, transaction intensive services globally across financial and professional services. Insurance broker operations sit naturally within this foundation.<\/p>\n<\/div>\r\n<\/div>\r\n<div class=\"row rowflexcenter\">\r\n                                 <div class=\"col-sm-4 mb30 mw-100\">\r\n                                <div class=\"Impactbox \">\r\n                                <div class=\"Impactbox-icon\"><img decoding=\"async\" src=\"https:\/\/qxglobalgroup.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/03\/pbi10.png\" alt=\"\"\/><\/div>\r\n                                <div>\r\n                                <h5>3,000+<\/h5>\r\n                                <h6>professionals operating across complex client environments<\/h6>\r\n                                <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                     <div class=\"col-sm-4 mb30 mw-100\">\r\n                                <div class=\"Impactbox \">\r\n                                <div class=\"Impactbox-icon\"><img decoding=\"async\" src=\"https:\/\/qxglobalgroup.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/03\/pbi11.png\" alt=\"\"\/><\/div>\r\n                                <div>\r\n                                <h5>Dedicated focus<\/h5>\r\n                                <h6>on insurance operations and broker support<\/h6>\r\n                                <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                     <div class=\"col-sm-4 mb30 mw-100\">\r\n                                <div class=\"Impactbox b0\">\r\n                                <div class=\"Impactbox-icon\"><img decoding=\"async\" src=\"https:\/\/qxglobalgroup.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/03\/pbi12.png\" alt=\"\"\/><\/div>\r\n                                <div>\r\n                                <h5>Proven experience<\/h5>\r\n                                <h6>running high\u2011volume, business\u2011critical operations<\/h6>\r\n                                <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                     <div class=\"col-sm-4 mb30 mw-100\">\r\n                                <div class=\"Impactbox \">\r\n                                <div class=\"Impactbox-icon\"><img decoding=\"async\" src=\"https:\/\/qxglobalgroup.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/03\/pbi13.png\" alt=\"\"\/><\/div>\r\n                                <div>\r\n                                <h5>Flexible global<\/h5>\r\n                                <h6>delivery aligned to client risk appetite<\/h6>\r\n                                <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                     <div class=\"col-sm-4 mb30 mw-100\">\r\n                                <div class=\"Impactbox b0\">\r\n                                <div class=\"Impactbox-icon\"><img decoding=\"async\" src=\"https:\/\/qxglobalgroup.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/03\/pbi14.png\" alt=\"\"\/><\/div>\r\n                                <div>\r\n                                <h5>Leadership\u2011led<\/h5>\r\n                                <h6>governance and transformation discipline<\/h6>\r\n                                <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n<div class=\"engagements pt-3 pt-xl-5\"><p>QX works as an operations partner, helping insurance brokers build resilient, future-ready operating models.<\/p><\/div>\r\n<\/div>\r\n<\/section>\r\n\n\n<section class=\"readybox\">\r\n<div class=\"container\">\r\n<div class=\"row align-items-center justify-content-between height\">\r\n<div class=\"col-sm-6 interstyle1 pt30 pb30\">\r\n<h2>Let\u2019s Talk<\/h2>\n<p>If you\u2019re looking to scale insurance broker operations with strong governance and AI led efficiency, QX can help.<\/p>\n<p>We\u2019ll work with you to design an operating model aligned to your processes, systems, and growth plans.<\/p>\n<a target=\"\" href=\"https:\/\/qxglobalgroup.com\/contact\">Talk to our experts<\/a> <\/div>\r\n<div class=\"col-sm-6 text-right mobile-hide\"><img decoding=\"async\" src=\"https:\/\/qxglobalgroup.com\/uk\/wp-content\/uploads\/sites\/2\/2026\/03\/lets-talk.png\" alt=\"\"><\/div>\r\n<\/div>\r\n<\/div>\r\n<\/section>","protected":false},"featured_media":5936,"template":"pib_pages.php","industries_cat":[12],"class_list":["post-5922","industry","type-industry","status-publish","has-post-thumbnail","hentry","industries_cat-fa"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/qxglobalgroup.com\/uk\/wp-json\/wp\/v2\/industry\/5922","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/qxglobalgroup.com\/uk\/wp-json\/wp\/v2\/industry"}],"about":[{"href":"https:\/\/qxglobalgroup.com\/uk\/wp-json\/wp\/v2\/types\/industry"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/qxglobalgroup.com\/uk\/wp-json\/wp\/v2\/media\/5936"}],"wp:attachment":[{"href":"https:\/\/qxglobalgroup.com\/uk\/wp-json\/wp\/v2\/media?parent=5922"}],"wp:term":[{"taxonomy":"industries_cat","embeddable":true,"href":"https:\/\/qxglobalgroup.com\/uk\/wp-json\/wp\/v2\/industries_cat?post=5922"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}