Topics: Outsourced Staffing Services, Recruitment Process Outsourcing, staffing outsourcing

Outsource Recruitment in 2021: 7 Reasons Why

Posted on March 19, 2021
Written By Aron Vaidya

7 reasons to outsource recruitment in 2021

Outsourcing business processes became a necessity for several businesses in 2020. While some utilized this model for cost savings, many used it to ensure business continuity. Now, in 2021, should staffing firms in the US continue to work with recruitment outsourcing providers? The answer is a resounding yes.

Here are 7 reasons why you must outsource recruitment and selection function in 2021.

  1. Bespoke solutions that scale up or down to meet your needs

RPO companies help businesses cope with real-world fluctuations in job market demand. You can scale up your recruitment team to meet the surge in hiring demands and scale down when there is a slowdown. This scenario comes into the picture when staffing businesses land a big client and need to scale up quickly, or there is a market slowdown (as experienced during the COVID-19 crisis), and staffing firms were in need to scale down to save costs and ensure continuity. In these cases, partnering with an RPO firm to gain its bespoke offshore recruitment services is far more beneficial than bringing in in-house temps.

If 2020 has taught businesses anything, it is that they must attain operating scalability and agility to address fluctuations and ensure sustainability.

59% of businesses utilize outsourcing to reduce their expenses
Source: Smallbizgenius
  1. Increased cost savings

Maintaining healthy liquidity and cash flow and limiting cost were critical priorities for businesses worldwide in 2020. And it is essential to take this benefit into consideration for the subsequent years as well. Many recruiting agencies spend a lot of money by integrating new technology and job boards to speed up the process. And high-turnover rates don’t help either.

A reliable RPO service provider can help reduce staffing cost by streamlining and bringing efficacy to your staffing process and improve your recruiting and sourcing service delivery capability with less investment of time and money.

At QX Global Group, we help bring substantial, visible productivity within the first 6 months of a new agency partnership. We help businesses reduce operational cost and labor spend while also giving them access to the latest technology and enable them to focus more on core business activities with significant time savings.

We have helped reduce operational cost by 50% by providing OOH support to firms during weekends, holidays and non-working hours. Take a look at their success story through the link below.


50% savings on operational cost for a staffing firm in the UK

After all, a penny saved is a penny earned.

  1. Gain access to the latest recruitment technology

In the current age where businesses worldwide are experiencing digital disruption and technological transformation, a shift further catalyzed by the coronavirus pandemic, agencies must keep up with the technological advancements in the recruitment industry. As RPO companies focus on 360-degree recruitment processes, niche and high-volume, across various industries and geographies, they are familiar with the latest recruitment technology and help their clients build an effective recruitment tech stack for their business.

QX Global Group helps businesses transform how they work, providing transformation consulting support around automation, delivery models, processes, and operating models.

Here are some tools that QX offers:

And there is so much more….

  1. Work with experts that follow industry-proven processes and best practices

The primary focus of RPO – Recruitment Process Outsourcing – agencies is, as the term suggests, recruitment. You work with an experienced team of offshore recruiting and sourcing professionals whose primary focus is understanding the staffing landscape and deliver a superior candidate and recruitment experience. The recruiters are trained to follow industry-proven standard processes and best practices, their expertise continually refined to keep up with the recruitment landscape evolution.

The best RPO providers follow the best practices and take steps to maintain continual improvement to deliver optimum results; Six Sigma training and the Kaizen process is adopted by many to provide high-quality talent acquisition services.

QX Global Group has implemented Kaizen to bring about continuous incremental improvement within their processes. The Learning & Development team regularly trains and updates the RPO team on the latest developments in the staffing landscape. A data-driven approach identifying key metrics help us refine our strategies and deliver outsourced recruitment services to staffing agencies that is second to none.

  1. 100% dedicated offshore team to cater to your staffing needs

Many businesses have misgivings around quality and reliability around offshore teams or working with an outsourced team. However, this is traditional thinking, and if you have vetted your RPO partner with due diligence, you shouldn’t be concerned about the offshore team’s dedication. The work-from-Home approach was oft disregarded by business leaders of the past. However, most were forced to adapt and adopt the homeworking model to ensure business sustainability.

Most RPO providers help clients build an offshore recruitment team of their own choosing, dedicated 100% to their agency. This dedicated approach helps with the knowledge transfer and training around adapting to the agency’s processes and culture.

QX Global Group provides clients based in the US and UK with a dedicated team of recruiting and sourcing experts. It also helps the agencies continue delivering their services over the weekends, holidays and off-hours through the out-of-hours recruiting solution. The offshore recruitment team serves as an extension of the client’s in-house team, helping them deliver exceptional services.

  1. Ensure compliance, mitigate liabilities

The rules and regulations around the employment landscape change continuously. There are compliance requirements that are industry-centric (healthcare), and there are requirements based on different geographies as well. Outsourcing recruitment function isn’t merely about hiring a candidate efficiently but also about ensuring that you are shielded from any liabilities and recruiting in a legally compliant method. Since the RPO firms deal with staffing firms worldwide, they are well acquainted with the compliance requirements of various geographies.

  1. Deliver superior candidate & hiring manager experience

Candidate experience suffers a lot, especially when dealing with applications in large volume. With the RPO partnership, hiring managers gain additional support, and candidates receive consistent, transparent communication throughout the recruiting process. How a staffing firm communicates with all its candidates, including those rejected in the interview or are uninterested in your requirement, can significantly impact your brand equity, referral efforts and the quality of your talent pool. A happy candidate means a higher probability of gaining referrals and improvement in retention numbers.

RPO agencies are familiar with this aspect and ensure that the candidates and the hiring managers have positive recruiting experience throughout the process. At QX RPO, we understand the importance of superior hiring manager and candidate experience. To gauge how to best engage with the talent to ensure delivery of best-fit candidates while maintaining clear, timely communication and process accountability, RPOs provide exceptional recruitment experience for candidates and hiring managers.


To summarize, outsourcing recruiting functions, a part of it such as payroll and talent sourcing, or complete end-to-end process, carry significant benefits such as:

  • Improved Scalability and Flexibility
  • Cost Savings
  • Access to the latest recruiting technology
  • Improved process efficiency with best practices
  • Dedicated team of recruiting and sourcing experts
  • Compliance with global regulations
  • Positive candidate and hiring manager experience

An RPO partnership can be highly beneficial for businesses that are

  • keen to expand overseas into new geographies
  • Start-up employment agencies that want to scale up with minimal risks
  • Staffing firms recovering from the crisis and are keen to safeguard their business against future crises

QX Global Group Recruitment outsourcing solutions offer a dedicated offshore recruiting team that will help connect you to high-level talent across various industry verticals and help you scale up your business operations.

Click the button below to drop us a message, and we will answer any questions you may have promptly.

Originally published Mar 19, 2021 08:03:26, updated Feb 05 2024

Topics: Outsourced Staffing Services, Recruitment Process Outsourcing, staffing outsourcing

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