Stay on top of inbound student inquiries and improve your occupancy rates with our 24/7 PBSH-focused student chat support solutions

Student intake seasons in the US are extremely busy periods for Property Managers and PBSH Sales & Marketing departments. While your team is busy in dealing with walk-ins and site visits, there is always a chance that you will miss student enquiries.

Our solutions ensure that your property managers and related teams can focus on their core tasks. We help with:

  • 24/7, specialized student enquiry support through chat, calls and emails.
  • Coverage for after-hours, weekends and holidays
  • Student queries resolved as per your instructions, ensuring the students have a great experience

Book Your Free, No-obligation Consultation Now

OUR SOLUTIONS

24/7 student enquiry management

Highly reliable communications team, supported by PBSH experts, provides chat, email and call support. Flexible options: choose round-the-clock support or after-hours support, as required.

Support for conversion maximization

Maximize occupancy rates with personalized responses to student enquiries, with quick TATs. The QX team will communicate details regarding your booking discounts & promotions to ensure student engagement and satisfaction.

Building market intelligence

Communicating with students can allow your business to get insights on challenges and expectations. The QX team works dedicatedly to combine relevant data from queries and shares with your team on a periodic basis.

Accommodation queries resolution

Students that have chosen your accommodation often have queries related to check-in. Our teams ensure a smooth experience for the students by clear and on-time resolution of queries related to VISA requirements, quarantine, what belongings students can bring, and more.

OUR INDUSTRY EXPERTISE

11+

YEARS

of rental housing accounting experience

150,000+

BEDS

covered in our accounting services

250+

SITES’

finance & accounting needs managed

2

OF THE TOP 20

PBSH companies in the US work with us

1,100+

ACCOUNTANTS

including 300+ certified accounting experts with CPA, CA, ACCA and Masters Degrees

HEAR MORE FROM COMPANIES LIKE YOURS

50% savings on cost per bed

Structured, seamless transitions

Attitude and professionalism

QX SUCCESS STORIES

Improved TAT for management reports from 9 to 2 days, achieved 23% efficiency improvement in AP process (via automation), and reduced costs by 50%

View Case Study

THE QX PROMISE

Partnership approach
Customized solutions
Seamless transitions
35-40% cost savings

AWARDS & ACCREDITIONS

Connect with our team to optimize your student enquiry management

Probhangshu Goswami (RAY)

Client Leader, US

+1 (347) 736 1141

[email protected]

Book a call with our experts

Get in touch