What is Kaizen?
The word “Kaizen” is derived from the Japanese term “Kai” (change) and “Zen” (good). Together it means “Change for good”. It is a continuous improvement strategy adopted by an organization where employees at all levels work together to achieve regular incremental improvements. It combines the collective talents within a company to create a powerful engine for improvement.
What is Mission Kaizen?
The implementation of “Kaizen” at QX by the department of Quality and Business Excellence (QBX) has been branded by the term “QX Mission Kaizen – the power of 1000 minds”, where 1000 is the number of employees which is expected to join the mission. Members of QBX with Six Sigma green and black belt professionals lead this initiative and have defined the policy and process to execute and manage the QX Mission Kaizen.
Employees are made aware of how and where to look for opportunities for improvement, which they identify and register their Kaizen. The QBX team trains them on the tools and techniques of Lean and Kaizen. The employees implement the Kaizen which is then validated by the QBX team and employees are rewarded on successful completion and assigned the title “Captain Kaizen”.
A message from the head of Quality and Business Excellence
Under this initiative, employees are made aware on how and where to look for opportunities for improvement, which they identify and register their Kaizen. The QBX team trains them on tools and techniques of Lean and Kaizen. The employees implement the Kaizen which is then validated by the Kaizen Panel and employees are rewarded on successful completion and assigned the title “Captain Kaizen”.
The Kaizen panel screens whether the registered Kaizen qualifies for an improvement and provides approval to proceed with the execution. Once the Kaizen is executed, a panel validates the implemented Kaizen by an audit of evidence, for the below criteria:
The Kaizen panel authorizes the successful Kaizen execution, rate the results and finalizes the reward points.
The Kaizen panel is responsible for the design to execution of Mission Kaizen. The panelist is qualified lean six sigma professionals with hands-on experience in delivering impactful projects and training employees on the subject.
QX Mission Kaizen stats (as of 15 Dec 2020)
QX Mission Kaizen recognition