Never miss a single student enquiry and maximise your student occupancy rates through our PBSA-focused student enquiry support

Student intake seasons in the UK are extremely busy periods for Property Managers and PBSA Sales & Marketing departments. While your team is busy in dealing with walk-ins and site visits, there is always a chance that you will miss student enquiries.

Our services ensure that your property managers and related teams can focus on their core tasks. We help with:

  • 24/7, specialised student enquiry support through chat, calls and emails.
  • Coverage for out-of-hours, weekends and holidays
  • Student queries resolved as per your instructions, ensuring the students have a great experience

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Our services

24/7 student enquiry management

Highly effective communications team, supported by PBSA experts, provides chat, email and call support. Flexible options: choose 24/7 round-the-clock support or OOO support, as required.

Building market intelligence

Communicating with students offers a wealth of insight into the fresh challenges and expectations. QX team diligently consolidates relevant data gleaned from queries and shares with your team on a periodic basis.

Support for conversion maximisation

Maximise occupancy rates with personalised and in-depth responses to student enquiries, with rapid turnaround times. The QX team will communicate details regarding your booking discounts & promotions to ensure student engagement and satisfaction.

Accommodation queries resolution

Students that have chosen your accommodation often have queries related to check-in. Our teams ensure a smooth experience for the students by clear and on-time resolution of queries related to VISA requirements, quarantine, what belongings students can bring, and more.

OUR INDUSTRY EXPERTISE

11+

YEARS

of rental housing accounting experience

150,000+

BEDS

covered in our accounting services

250+

SITES’

finance & accounting needs managed

4

OF THE TOP 10

PBSA companies in the UK work with us

1,100+

ACCOUNTANTS

including 300+ certified accounting experts with CPA, CA, ACCA and Masters Degrees

HEAR MORE FROM COMPANIES LIKE YOURS

50% savings on cost per bed

Structured, seamless transitions

Attitude and professionalism

QX SUCCESS STORIES

Improved TAT for management reports from 9 to 2 days, achieved 23% efficiency improvement in AP process (via automation), and reduced costs by 50%

View Case Study

THE QX PROMISE

Partnership approach
Customized solutions
Seamless transitions
35-40% cost savings

AWARDS & ACCREDITIONS

Speak with our experts to turbocharge your student enquiry management

Nishant Kumar

Vice President, Sales

+44 20 3970 0451

[email protected]

Book a call with our experts

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